SMB Team Manager (Position located in London or Leeds)
SMB Team Manager (Position located in London or Leeds)
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Job Description
About KnowBe4
KnowBe4 the provider of the worlds largest security awareness training and simulated phishing platform is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions every day.
Fortune has ranked us as a best place to work for women for millennials and in technology for four years in a row! We have been certified as a Great Place To Work in 8 countries plus weve earned numerous other prestigious awards including Glassdoors Best Places To Work.
Our team values radical transparency extreme ownership and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings there is always something exciting happening at KnowBe4.
To learn more about our team and office culture in York England (UK) visit the following links.
Careers Page: SMB Team Manager (International) is responsible for motivating and coaching a team of RegionalAccount Managers ensuring that they exceed quota in sales on a consistent basis and that the territory they manage delivers its revenue goal for the month quarter and year. This position will own their own pipeline while acting as a mentor to sales reps to exceed their monthly sales quota by targeting New business opportunities.
Responsibilities:
- Support a strong team of 5-8 Regional Account Managers into world class sales professionals in coordination with the trainers and coaches
- Continuing to maintain and build a healthy personal sales pipeline in order to exceed reduced monthly target
- Lead weekly team meetings and 1:1s to keep individuals aligned and provide support.
- Follow up with projects with team e.g. closed-lost reignite campaign 6th sense marketing campaign
- Support Regional Account Managers by assisting with closing deals by tags handling customer objections and reactivating dark deals
- Support Sales Director with other duties as assigned.
- Be a model sales reps and serve as an example in all areas including admin closing negotiating prospecting and other sales techniques that are necessary to be a Rockstar
- Serve as the first point of contact for the SMB team to answer general questions provide advice and best practices
- Act as the voice of their SMB team e.g. represent at internal meetings organization best practice sessions collect input and identify trends
- Monitor the statistics for the Regional Account Managers within the assigned territory and identify any discrepancies in reporting
- Identify trends and areas of improvement in the SMB team and coordinate with the Sales Director to advise on training and development.
- Provide genuine recommendations as to the hiring firing disciplining and promoting of subordinate employees to which the organizations gives significant weight
Requirements:
- Minimum 1 years experience as a Regional Account Manager
- Experience with Salesforce preferred
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome Internet Explorer etc.)
- Must be able to demonstrate sales aptitude while being assertive persistent consultative and comfortable working in a highly results oriented company
- Excellent verbal and written communications
- Excellent time management and organization skills
- Strong collaborative and teamwork skills
- Strong analytical strategic mindset and negotiation skills
- Persuasive communication skills accompanied with the ability to gain a quick understanding of the needs and pain points of prospects
- Passionate about business and willing to go the extra mile
Our Fantastic Benefits
Individuals seeking employment at KnowBe4 are considered without prejudice to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity sexual orientation or any other characteristic protected under applicable federal state or local law. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please visit recruitment agencies please.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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