Office Assistant II
Office Assistant II
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Job Description
Position Title:
Office Assistant IIJob Description:
POSITION TITLE:Office Assistant IISTATUS:Part time
DEPARTMENT: Admissions & Recruitment
DIVISION: Student Development
CLASSIFICATION: Non-exempt
UNION: TOSSC-AFT Local 604
REPORTS TO: Director Admissions and Recruitment
PLACEMENT: Grade 103
HIRING RANGE: $18.14 - $19.23 hourly
Competitive starting pay is dependent on education and experience. JJC offers regular full-time positions a variety of fringe benefits including retirement benefits holidays personal time and other discounts/reimbursement for classes.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The student population at the college is diverse in ethnicity gender language age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.
POSITION SUMMARY
The Office Assistant II serves as the first point of contact for the Admissions Office. Provides general
information about the college campus functions and other assistance to customers. Under the direction of the Director of Admissions provides support for the Admissions Office programs events fairs and related student activities. Supports the supervision of student workers. Maintains a high degree of confidentiality; provides excellent customer service students parents faculty and college personnel; is dependable and exercises good judgment in resolving issues. Must be available to work afternoon and evening hours for evening vacancy. Maintain lobby resources and waiting area for students and visitors.
ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1. Effectively and professionally communicate with customers providing excellent customer service.
2. Receive and direct visitors handle phone calls take and relay messages provide requested information regarding the college and its programs and procedures. Prioritize and distribute mail.
3. Review and evaluate high school transcripts for placement measures such as geometry equivalency chemistry equivalency and any other placement measures based on high school established by the institution.
4. Receive research review and process students records in regards to residency applications placement information and other necessary documentation.
5. Prepare maintain and process admissions documents (high school transcripts ACT/SAT scores address changes name corrections etc.) related to the admission process and office by inputting data and updating information in the operating system.
6. Assist with onboarding training and development of student workers.
7. Provide technical support to outside department and students pertaining to admissions procedures and protocols.
8. Prepare data related to incoming emails phone calls and in-person visitors as needed for executive management.
9. Prepare and organize incoming Admissions documents to be imaged into the student file according to procedures which includes document analysis and provides quality control for the department.
10. Responsible for document scanning identifying imaged documents and assigning appropriate index based upon pre-determined parameters and ensure quality of image.
11. As assigned support all activities and related priorities for the Admissions department including campus tours on campus recruitment events.
12. Follows procedure to prepare student documents for follow up communication.
13. Assist with training and development of student workers and new department employees.
14. Performs other related duties as assigned.
15. Assist other enrollment center front line areas as needed.
MINIMUM QUALIFICATIONS
1. High school diploma or equivalent.
2. One (1) years of modern office experience.
3. Detail oriented a self-starter with effective organizational skills and the ability to handle a variety of tasks and responsibilities.
4. Current computer and internet skills with knowledge of Microsoft Suite.
5. Strong verbal and written skills and ability and willingness to work cooperatively and confidentially with a diverse population.
6. Attentiveness to detail efficient organizational skills initiative and ability to produce high-quality work.
7. Ability to work responsibly with minimal supervision.
8. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community displaying cultural competence as well as emotional intelligence.
9. Demonstrated commitment to the colleges core values of respect and inclusion sustainability integrity collaboration humor and well-being innovation and quality.
PREFERRED QUALIFICATIONS
1. Associates Degree.
2. Two (2) or more years related experience.
3. Knowledge and/or experience with Colleague and Workday software.
4. English and Spanish verbal and written communication proficiency.
5. Demonstrated multicultural competence.
PHYSICAL DEMANDS
1. Normal office physical demands.
2. Admissions Office regular hours of operation are 8:00am -6:00pm Monday Thursday and 8:00am- 4:30pm on Fridays.
3. Occasional evening and weekend hours may be required for admissions events and special office hours during peak times.
WORKING CONDITIONS
1. Admissions office environment.
SCHEDULED HOURS
1. Twenty-eight (28) hours.
Full Time/Part Time:
Part timeUnion (If Applicable):
Scheduled Hours:
28Benefits
Click on the link below for information about JJCs Benefits:
Employment Type
Part-Time
