Valet Attendant
Valet Attendant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB FUNCTIONS:
- Prioritizes guest requests for luggage assistance organizes luggage and ensures timely delivery to rooms. Delivers excellent service by addressing and resolving guest concerns with immediate and exemplary solutions.
- Ensures that team members graciously greet all guest passing through the hotel lobby and seek opportunities to assist as well as create memorable experiences.
- Maintains expertise of and enforces Forbes Travel Guide standards for team. Maintains proper records of deliveries and pick-ups times.
- Oversees the Bell team members to ensure that excellent service is provided during all guest interactions.
- Ensures team members follow all internal health and safety policies and procedures and work harmoniously and professionally with co-workers and managers.
- Communicates with other departments to ensure efficient operations and high levels of guest satisfaction. Protects and maintains Hotel equipment. Reports all maintenance issues pertaining to the facilities via internal systems and follow up to ensure these are been completed in a timely manner.
- Performs other duties as assigned to support the efficient operation of the department.
- Assumes other responsibilities duties tasks and assignments that contribute to the mitigation or response to any public health emergency.
QUALIFICATIONS:
- Must have schedule flexibility including evenings weekends holiday shifts and overtime as needed.
- Must have good verbal and written communication skills.
- Must have excellent organizational skills with the ability to identify and prioritize issues as they arise.
- Skill in establishing and maintaining effective working relationships with co-workers.
- Ability to read write and communicate verbally in English.
- 5 years of safe driving experience in vehicle.
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
EDUCATION/EXPERIENCE:
- HS diploma or GED.
- Casino/Hotel experience preferred.
- Associates or Bachelors degree in a related field is preferred.
- Minimum of four (4) years customer service experience is required. Experience within an upscale hotel preferred.
- Minimum of two (2) years experience as a Bell Attendant Bell Captain or related position is required.
PHYSICAL MENTAL AND ENVIRONMENTAL DEMANDS:
- Requiresseldomsitting kneeling lifting/carrying of 51-100 lbs.;occasionalbending reaching and crouching
- Copying & writing of numbers
- Eye/hand coordination and manual dexterity as well as the ability to distinguish letters symbols and currency
- Work area is subject to variable temperatures.
I understand the Casino and its surrounding areas are under constant surveillance and that as an employee of Caesars Virginia I will be under that surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department.
Employment Type
Full-Time
