Need Technical Business Analyst in Harrisburg, PA - Need Pennsylvania
Need Technical Business Analyst in Harrisburg, PA - Need Pennsylvania
Posted on :
07-06-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-06-2025
Job Description
We have a Contract assignment available with our client in Harrisburg PA.
Position: Technical Business Analyst
Location: Harrisburg PA
Duration: 6 Months
Client is requiring candidates to reside in PA.
Technical Business Analyst - proven experience in implementing complex technical projects with a large user base(300 users) providing fundamental technical support and hands on functional support with excellent verbal and written communication skills
OBJECTIVES OF ENGAGEMENT
The primary objective of this engagement is to provide functional operational basic technical support and first level triage of tickets raised by the program. Additionally this resource will work with vendors and QA technical lead to plan and execute software releases for the OQAs applications.
OPERATIONAL REQUIREMENTS
Generally the contractor will perform the following tasks:
Coordinate with stakeholder teams across business and technical units to provide support to all OQAs applications
Provides daily production support conduct initial/first level triage of the tickets and issues reported by various teams. Coordinate with the OQAS technical lead in resolving the issues. Additionally redirect the tickets as appropriate to other teams as necessary for the QA applications.
Act as a Functional SME for all QA applications.
Act as a release manager for the QA applications. This involves coordinates application deployments/changes working with QA program and managers. Such changes include downloading the release software from the vendor location versioning the changes create tasks in Azure DevOps work with HHSDC database and web teams to complete deployment. Also notifies the appropriate manager(s) when these actions are taken.
Works with ADA to create a plan prepare responses to the change control board questionnaire prepare CCB addendum for each migration to test and production environments.
Work with QA technical SME to plan coordinate and collect business requirements for the legacy QA applications that require technology refresh. Work with the program and other stakeholders to plan platform migration create test cases conduct acceptance testing and support production deployment.
Understand the QAs business so that the incoming tickets/requests can be prioritized and processed in the order they are received and according to the criticality/severity of the issue.
Review all deliverables submitted by the vendors work with program and IT teams to plan testing/testing schedules identify windows for code deployment during testing and coordinate production deployment.
Ability and proven experience in coordinating large scale technical implementations/upgrades across large teams consisting of 300 users such as and not limited to server upgrades server migrations system software upgrades custom software upgrades on both central servers and client desktops spanning across Commonwealth locations.
Maintain technical and user documentation relative to Information Technology requirements for QA applications as needed
Work with ITM and ADA to create reminders create HH IT Communication message for emergency and planned outages.
Proactively identify issues that could impact QAs business and address them
Identify risks work with all stakeholders to identify mitigation strategy and address them.
Demonstrates effective communication abilities.
Basic understanding of Microsoft technology such as - .NET Framework IIS Oracle SQL Server is required
Work experience required in using managing and organizing work items work item assignment updating the Epics User Stories Tasks and Bugs in Azure DevOps.
Gain QAs business knowledge quickly and frequently follow updates published in CMS Govt website. Gather details relevant/that could impact QA applications work with concerned teams and stake holders to update the applications as per the CMS updates/guidelines.
Manages expectations of the program by providing timely feedback and status updates on work assignments.
Maintains and shares operational documentation in a consistent and organized manner.
Frequent migration of the application and maintenance support during off business hours or weekends.
CONTRACTOR SKILLS AND EXPERIENCE REQUIREMENTS
This position requires a high degree of business and technical knowledge skill leadership dedication and ability to take initiative. Ability to ramp up quickly and perform independently is essential. Familiarity and experience with the QA is considered important.
Technical skills required are:
5 years of experience with foundational understating in programming languages C# Visual Basic Classic ASP .Net Framework versions and IIS is required.
5 years of experience with foundational understanding in Relational databases Oracle SQL Server MySQL is required. Hands on experience writing and executing complex SQL queries and understanding database functions stored procedures views and data models is required.
Ability to triage and provided first level of technical support when trouble shooting issues.
Basic knowledge of operating systems specifically Microsoft desktop and server OS is required.
Familiarization with software development methodologies including Agile Development DevOps Waterfall and Rapid application development is required.
Conduct and coordinate manual testing ability to understand automated test scripts and have fundamental knowledge of automated testing.
Functional skills required are:
5 years of experience in working with large group of stakeholders timely coordination with stakeholders in troubleshoot issues and devising solutions to the problems. This includes evaluating problems determining solutions(s) presenting benefits and drawbacks to each approach and predicting outcomes.
Strong research skills including not limited to asking right questions gathering relevant information from appropriate resources developing hypothesis and writing comprehensive reports and documents.
Strong documentation skills and experience working with system documentation user documentation process documentation source code documentation is required. Additionally ability to review documentation provided by the vendor including but not limited to Change Request Forms Release schedule and timelines test plans and other deliverables is required.
Strong communication skills and act as liaison between technical and non-technical teams with proven experience communicating complex and technical concepts in ways that are easy to understand for non-technical teams members is required.
Required/Desired Skills
Skill Required / Desired Amount of Experience
Functional operational basic technical support Required 5 Years
Production Support Required 5 Years
Release Management Required 5 Years
Functional understanding of C# Visual Basic Classic ASP .Net Framework versions and IIS Required 5 Years
Functional understanding of C# Visual Basic Classic ASP .Net Framework versions and IIS Required 5 Years
Functional understanding of Oracle SQL Server MySQL Required 5 Years
Ability to triage and provide first level of technical support Required
Ability to triage and provide first level of technical support Required
Familiarization with software development methodologies including Agile Development DevOps Waterfall and Rapid application development Required
Conduct and coordinate manual testing ability to understand automated test scripts and have fundamental knowledge of automated testing Required
Conduct and coordinate manual testing ability to understand automated test scripts and have fundamental knowledge of automated testing Required
Sarum LLC
68-60 Austin Street Suite 403
Forest Hills NY 11375
Phone#
68-60 Austin Street Suite 403
Forest Hills NY 11375
Phone#
Flexible work from home options available.
Compensation: $45.00 per hour
Sarum is a professional Woman Owned full-service employment/staffing company.
We work on a temporary temporary-to-hire and direct-hire basis. Our staffing professionals are committed to providing our clients with professional courteous service and support to ensure we are able to satisfy the most challenging staffing situations.
We pride ourselves on the ability to identify process and deliver quality employees who meet your specific hiring criteria. Our hands-on approach from the earliest stages of recruitment to the actual placement allows us to qualify each candidate and have a high level of confidence in their ability to perform for your company.
At Sarum quality and efficiency are of paramount importance. Our consistent growth many successful customer engagements and high customer retention are the hallmarks of our success. Our passion for taking complex business processes and simplifying them by applying the right technology has been the key to our success.
We work on a temporary temporary-to-hire and direct-hire basis. Our staffing professionals are committed to providing our clients with professional courteous service and support to ensure we are able to satisfy the most challenging staffing situations.
We pride ourselves on the ability to identify process and deliver quality employees who meet your specific hiring criteria. Our hands-on approach from the earliest stages of recruitment to the actual placement allows us to qualify each candidate and have a high level of confidence in their ability to perform for your company.
At Sarum quality and efficiency are of paramount importance. Our consistent growth many successful customer engagements and high customer retention are the hallmarks of our success. Our passion for taking complex business processes and simplifying them by applying the right technology has been the key to our success.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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