Communications Associate

E (most hardship)

Non Family with Residential LocationNon Family with Residential LocationDanger Pay

Budapest Hungary

GS6

General Service

Reason

Regular > Regular Assignment

June 18 2025

Communications Associate

Organizational Setting and Work Relationships
The Communications Associate is normally supervised by a Communication Officer or other position as decided by the senior management in the area of responsibility. The supervisor provides the incumbent with regular guidance. The incumbent works quite independently on regular assignments with an oversight from the supervisor. S/he keeps frequent contacts with staff at various levels in the office and occasionally with staff at the same level in other duty stations and/or Headquarters; with media local suppliers NGO implementing partners embassies and UN agencies.

The Communications Associates depending on the organizational structure and location may also be required to provide support in executing a range of communications activities in the fields of news and media relations multimedia content production social media engagement video production Goodwill Ambassadors and other influencers public outreach and campaigns fundraising analytics and brand. The incumbents may also be required to help strengthen coordination and editorial planning in the area of responsibility support advocacy awareness-raising and digital fundraising efforts as well as strengthening analytics to inform the social media strategies and work plans.


All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.


Duties
- Support the implementation of communications strategies for countries situations and special projects within the area of responsibility; help identify thematic priorities and target audiences to meet UNHCRs global regional and country-level communications objectives of leading the narrative generating empathy and mobilizing action for forcibly displaced and stateless people.
- Monitor news and popular trends to insert UNHCRs messaging into ongoing conversations; identify key moments for proactive communications.
- Help forge strategic partnerships with individuals and organizations who can help produce and promote UNHCR content activities and messaging as well as provide research insights to improve communications; promote the work of engaged businesses and civil society actors.
- Support the development of news-driven and authoritative content to lead the narrative on forced displacement and show UNHCRs impact (e.g. interviews press releases flagship reports speeches) create emotive storytelling to generate empathy (e.g. stories multimedia content) and mobilize action by signposting concrete steps people can take to help refugees (e.g. digital diplomacy action-driven campaigns fundraising).
- Help ensure that content created reaches maximum impact by supporting the development of strategies for distribution from the outset boosting the visibility of out content on relevant UNHCR channels and placing it on external channels.
- Help monitor the implementation of communications projects and adjust accordingly.
- Assist in research preparation editing and production of professional media and communications materials for target audiences and ensure their timely dissemination via UNHCRs communications channels ensuring highest quality standards.
- Continually maintain and upgrade communications skills keeping abreast of emerging platforms and tools and systematically reviewing media impact results and other measurement tools for learning purposes.
- May be required to assist in implementation of campaigns events and other initiatives in support of UNHCRs strategic objectives including its need for a leading share of voice on refugee and related matters.
- May be required to undertake missions and field trips with media and other official visitors in support of UNHCR and its work.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For G6 - 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
Journalism Social Sciences Humanities or related fields
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Excellent computer skills and knowledge of MS Office applications. Excellent drafting skills.

Desirable
Experience implementing communications strategies. Professional writing and editing skills. Experience working on advocacy campaigns.

Functional Skills
CO-International Media Contacts
CO-Journalism (incl. print broadcast photography video layout & graphics)
CO-Video production for digital platforms (including news organizations)
CO-Editing
CO-Drafting and Documentation
CO-Digital content production
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.


All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.

As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.


This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.

In addition to the requirements outline in the job description the following are desired candidates sought qualifications:
i)Experience
Operational experience working in mixed settings including working with IDPs conflict affected and returnees experience of working in emergency settings with a focus on solutions from the start.
Experience working in a multi-functional team
Familiarity with UNHCRs strategy and operational response in Ukraine
Experience in content gathering and production on forced displacement and UNHCRs impact
Experience in media monitoring and engagement
Experience in drafting

ii)Skills
Proficient level of spoken and written English and Ukrainian
Strong analytical skills
Strong communication skills
Strong stakeholder engagement skills (local government partners media and other relevant stakeholders who can help promote UNHCR content activities and messaging)
Ability to multi-task and deliver under high level of pressure with tight deadlines
Pragmatism flexibility proactiveness and problem-solving mindset

The selection process may include a written test and candidates may be required to undergo a written assessment.

English

Ukrainian

Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station please visit: of Position:

The United Nations High Commissioner for Refugees (UNHCR) has been present in Ukraine since 1994 and substantially increased its presence and response after the full-scale invasion of Ukraine in February 2022. The geographical presence within Ukraine has significatively expanded to deliver the emergency response. The country office is located in the capital Kyiv and sub- and field offices are currently located in Dnipro Kyiv Lviv Odesa and Kharkiv.

The war in Ukraine has caused death and suffering on a dramatic scale. In 2025 more than 12.7 million people are in urgent need of humanitarian assistance and protection according to the 2025 Humanitarian Needs and Response Plan. Some 3.7 million people are internally displaced while around 6.8 million refugees from Ukraine are recorded across Europe and beyond. Some 75000 people including some of the most vulnerable notable older people and people with disabilities live in collective sites spread across the country. Ukraine also hosts asylum-seekers and refugees and is home to thousands of people who are stateless or at risk of statelessness.

The massive destruction of civilian infrastructure with the energy sector being particularly targeted has made life extremely challenging for millions of people who have lost their homes and livelihoods and has severely disrupted access to electricity water heating as well as critical services including healthcare education and social protection services. Humanitarian access continues to be hampered particularly in frontline areas as well as to areas under temporary occupation of the Russian Federation. Civilians remain exposed to serious risks to their physical security and integrity particularly in eastern and southern regions of Ukraine. The risk of GBV including sexual violence continues to prevail alongside family separations loss of housing and properties as well as identity and civil documentation. Populations displaced or otherwise affected by the war live in situations of deprivation following the loss or damage of their housing loss of income and often become dependent on an overstretched social protection system.

The Government of Ukraine maintains a strong lead role in responding to the needs of its population and UNHCR supports the Government and its central and local institutions to provide protection shelter/housing cash and in-kind assistance to displaced and other people impacted by the war. Currently UNHCR has MOUs with five-line ministries the First Ladys foundation as well as the Office of the Ombudsman 19 regional state administrations and agreements with 14 partners to deliver assistance and support the localization of the response.

Under the leadership of the UN Humanitarian Coordinator UNHCR operates as part of the Inter-agency humanitarian response working in close coordination with local authorities and humanitarian partners. UNHCR is leading three clusters - Protection Shelter and NFIs and CCCM. The strategic orientation of UNHCRs response is to reach people particularly those with specific vulnerabilities who remain in frontline and heavily affected areas with immediate relief while supporting displaced people and those who have remained in their homes or returned with protection advice housing support livelihoods advice and cash assistance to enable their recovery and attainment of durable solutions.

Protection needs to be truly at the center of this response as the highest critical needs of the population caused by the international armed conflict are in the area of protection. Since Ukraine is a highly sophisticated country with a strong government leadership and well-established administrative social protection and digital systems it is essential to design and deliver UNHCRs protection programs in a way which simultaneously addresses immediate needs and supports the further development of sustainable and inclusive national protection systems.

With the EU having voted to confirm Ukraines accession to the EU at the end of 2023 Ukraine will also embark on a series of substantial and long-term reforms in numerous sectors including justice and home affairs which presents an opportunity to contribute to strengthened and more inclusive protection asylum and statelessness reduction systems. Working closely with government authorities local community representatives and partners from the embassies UN civil society and international financial institutions amongst others is thus key to ensuring that UNHCRs response is closely aligned with and complementary of national and local strategies and recovery plans.

As the war continues new urgent humanitarian needs are created every day alongside protracted ones and peoples and communities efforts to recover and rebuild their lives in war-torn communities. Among the IDPs and refugees from Ukraine the majority express a hope and desire to return to their homes as soon as the security situation allows. The protection needs of the population thus need to be analyzed and addressed both from a humanitarian as well as from an early recovery and durable solutions perspective with UNHCR playing a leading role in this work.

The Ukraine operation is a dynamic one with the operational footprint centered around two main objectives - emergency response to continue addressing critical humanitarian needs as well as early recovery and durable solutions. SO Dnipro is in the eastern part of Ukraine covering 6 eastern oblasts including the frontline and is among the top regions in the country in terms of the number of IDPs war-affected people and returnees.

The incumbent will be the main communication focal point for SO Dnipro and his/her main objectives will be to support the implementation of communications strategy in Ukraine for the area of responsibility of the Dnipro SO. This will include helping identify thematic priorities and target audiences to meet UNHCRs communications objectives of leading the narrative generating empathy and mobilizing action for forcibly displaced war-affected and stateless people. He/she may also be expected to support the unit with other tasks when necessary.

The Communications Associate will report to the head of the External Relations Unit in the Sub-Office Dnipro which oversees external relations reporting communications and information management. The incumbent will be expected to work closely with UNHCRs operational delivery units namely protection shelter and operations units. He/she will also work closely with the Communications Unit in the Country Office. Externally the incumbent will be expected to liaison with partners local authorities media and other relevant stakeholders.

Living and Working Conditions:

Security:

The international armed conflict in Ukraine is ongoing and the Russian Federation Armed Forces temporarily occupy parts of Donetsk Luhansk Kherson and Zaporizhzhia regions. The frontline is the primary area of kinetic military operations particularly in the eastern and southeastern regions and north of Kharkiv. Cruise missiles ballistic missiles aero-ballistic missiles and unmanned aerial vehicles (UAVs) have been targeting vital civilian and military sites including airports since the start of the invasion. As a result commercial air travel is suspended and vehicles and trains are the only modes of transportation. Since 2023 there has been an increase in attacks targeting civilian infrastructure throughout the country.

Whilst the UN has not been targeted directly the threat of collateral damage continues to remain in place with cases of UNHCR IPs reporting collateral damages and several humanitarian workers recorded as been killed and injured since the start of the full-scale invasion. The UN Security Management System (UNSMS) applies a comprehensive Security Risk Management (SRM) process to identify security threats and evaluate risk levels. The security risk levels are regularly reviewed. Currently the most significant threats and hazards are associated with the international armed conflict with current risk levels ranging from high to Very High or Unacceptable in areas with ongoing hostilities.

This has resulted in a decrease of humanitarian space making it difficult and sometimes impossible to access people in need in frontline areas. When assessing risk levels the security personnel and the UNHCR Representative as part of the countrys Security Management Team adhere to the SRM process as defined by the UNSMS. In general the projected risk level in all three SRM areas where the UN/HCR operates is High.

Therefore applicants for positions in Ukraine should be prepared to work in a highly dynamic security environment where unexpected events occur frequently. Air raids are common and staff may be required to work from bunkers or underground car parks metro stations and other locations for extended periods. Power and water outages are to be expected and will make life more challenging during the winter months. Depending on the evolution of the war disruptions to public services such as shops banks and restaurants may occur. Curfews are in place throughout the country and mission travel must be authorized by the Representative or designated managers subject to the completion of mandatory BSAFE SSAFE and IFAK training and security clearance procedures. Private trips within the country are prohibited for international staff.

The Field Security Unit works closely with UNDSS and other interlocutors of the UNSMS to ensure that program activities can be implemented within the acceptable level of risk by following the required measures and procedures set up and approved by the Designated Official. Due to the countrys evolving operational and security environment UNHCR needs to maintain strong security contingency preparedness supporting its mandate of providing protection and assistance to people in need.

Additional Qualifications

Skills

Certifications

Humanities - Other Journalism - Other Social Sciences - Other

Work Experience

Competencies

Accountability Analytical thinking Client & results orientation Commitment to continuous learning Communication Innovation & creativity Organizational awareness Political awareness Teamwork & collaboration

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Additional Information

This position doesnt require a functional clearance