Store Manager - Cheltenham

Job Description

Store Manager - Cheltenham

Charlies Stores

50000 with Generous Bonus Private Healthcare Pension and Flexible Working

If you dont know Charlies Stores please read on and get excited!

About us

Charlies Stores has grown 78% over the previous 5 years to 85m turnover and boasts a thriving online presence and 8 stores with the new Cheltenham store due to open in the first week of October 2025.

Charlies has earned an exceptional 4.9 rating on Trustpilot from over 50000 customers and wed encourage you to check out our customer reviews to understand our approach. Everything we do is underpinned by a never-ending passion and determination to better the customer experience whether youre shopping in store or online.

Charlies is an independent family-run business selling over 90000 different products which help customers enjoy their home garden and time outdoors. Charlies stock a wide range of excellent quality products and work hard to always offer them at the best possible price.

We will not burn you out we believe in work life balance. We will empower you to run your business and encourage you to empower your own teams so that you create a healthy thriving community of caring people within your store who all enjoy coming to work and take pride in running a great business together.

We hope you agree this is a fantastic opportunity to run our newest store on the Tewkesbury Road in Cheltenham as our full time Store Manager!

Who are we looking for

A passionate retail leader with an ownership mentality and a proven track record of driving strong store performance. Youre prepared to be as hands-on as needed to help the team during demanding periods. You combine the ability to lead motivate set the pace empower and organise teams to deliver strong sales and customer experience with a strong commercial awareness. Youll be a confident and resilient character prepared to stand up to others and have courageous conversations when needed. Wed also like someone who wants to learn get better and is not afraid to try new things whilst encouraging this mindset within their team. Well need you to be proactive think a few steps ahead to the challenges coming your way and how you are going to solve them. Youll embrace the pace the hustle and the bustle!

Main Responsibilities

• Lead motivate and manage a store team of around 40 employees.
• Oversee the daily operations of the store ensuring a safe clean and well-organised shopping environment.
• Lead inspire and develop the team to deliver outstanding service and achieve sales targets.
• Ensure effective stock control product rotation and visual merchandising across all departments.
• Manage seasonal transitions including Christmas and gardening peak periods.
• Monitor store performance and take action to maximise profitability.
• Handle recruitment training scheduling and staff performance review.
• Uphold company standards in health & safety loss prevention and compliance.

Requirements

• Previous experience as a Store Manager in a similar retail environment with some scale bearing in mind the new Cheltenham Store will be turning over at least 8m per year once up to speed.
• Strong leadership motivation team management and communication skills.
• Commercial awareness and the ability to analyse and react to sales data.
• Experience across a broad product range familiarity with garden hardware or seasonal goods is a plus.
• A hands-on can-do attitude and a passion for retail excellence.
• Proficient IT skills.

Benefits and Rewards

• Exceptional and enjoyable people culture empowering collaborative supportive friendly and non-ego driven environment.
• Personal online accredited training platform with access to 100 courses to assist with future development.
• A competitive salary and performance-based bonus scheme.
• Company pension contributions.
• Up to 20% discount off company products brought in store following a successful probation.
• Retail Trust Membership which includes Wellbeing support Emotional support Counselling Legal and Financial advice. Trained Mental Health first aiders on site to support. Enjoy savings on everyday costs to restaurants holidays retail vouchers and more.
• Opportunity to be part of a long-standing and respected retail brand.

Working Pattern:

• The full-time position is for 42.5 hours per week.
• The store is open 7 days a week currently open 9:00 19:00 (to 18:00 Jan to Mar) Monday Friday 9:00 18:00 Saturday and 10:00-16:00 Sunday. You will be expected to work at least one day at the weekend within your 42.5 hours (two days will be needed at times to cover Assistant Manager leave and key periods like Christmas trading and as you get familiar with your new role).
• Charlies leadership encourages you to maintain a healthy work-life balance.

TO APPLY

Please contact Phil Topper at Seymour John onor email

Seymour John is the recruitment partner retained by Charlies Stores to fulfil this position who have a long and trusted relationship with the business. We can advise you on the people dynamics culture fit and expectations to help you assess if this is the right move for you. Any CVs sent directly to Charlies will be forwarded to Seymour John for inclusion in their interview assessment process.

Closing date: Thursday 12th June 2015 however please be aware Im aiming to complete first interviews via Teams by the end of the day on Friday 13th June.