Senior Key Account Manager (Mobility & Fleet Management)

We are a global force in the transformation of mobility operating across more than 40 markets and managing othe world s largest vehicle fleets. Our mission is bold: to accelerate the shift toward smarter greener and more connected mobility solutions. We partner with forward-thinking businesses to design fleet and mobility strategies that create real impact economically environmentally and socially.

At the heart of our success is a commitment to innovation digitalization and sustainability. We re not just adapting to the future we re defining it. By joining our team you become part of a purpose-driven organization where your ideas expertise and ambition directly shape tomorrow s mobility landscape.

Here you ll work alongside passionate professionals tackle meaningful challenges and help drive a mobility revolution that matters. If youre ready to make a difference and grow with a company that s building what s next we re ready to meet you.

Key Responsibilities:

• Lead the strategic expansion and management of a high-value client portfolio identifying and unlocking new revenue streams and long-term partnerships.
  

• Shape and execute portfolio strategies that align with broader commercial goals ensuring market competitiveness and business resilience.
  

• Translate commercial insights into actionable plans that drive penetration in key market segments and deliver sustainable growth.
  

Client Partnership & Value Creation

• Cultivate executive-level relationships with strategic clients to position the company as a trusted long-term partner.
  

• Deliver consultative insight-led solutions that anticipate client needs creating differentiated value across their operations.
  

• Develop multi-year strategic account plans with a focus on expanding influence across complex multi-entity client organizations.
  

Market Positioning & Innovation

• Act as a market intelligence leader continuously scanning the landscape for trends disruptions and competitive movements.
  

• Leverage market insights to inform solution development pricing strategies and go-to-market plans.
  

• Advocate for innovative future-ready mobility and fleet solutions ensuring alignment with clients sustainability and digital transformation goals.
  

Commercial Excellence & Execution

• Champion commercial excellence by ensuring all client touchpoints meet high standards of service efficiency and value delivery.
  

• Oversee end-to-end execution of complex commercial processes including high-value tenders ensuring strategic alignment and operational precision.
  

• Optimize account performance through rigorous KPI and SLA management while continuously seeking areas for enhancement.
  

Cross-functional Leadership & Collaboration

• Drive collaboration across internal specialist teams to deliver integrated scalable client solutions.
  

• Act as a central orchestrator aligning stakeholders across functions (e.g. consultancy pricing implementation) to ensure seamless client experiences.
  

• Embed a client-first mindset across the business advocating for continuous improvement in customer journey design and delivery.
  

Digital & Data-Driven Decision Making

• Lead the strategic use of CRM and business intelligence tools (e.g. Salesforce fleet reporting platforms) to inform decisions track performance and surface new opportunities.
  

• Promote a culture of data-informed selling ensuring transparency and accountability in all client engagements.
  

Brand Stewardship & Cultural Alignment

• Serve as a brand ambassador embodying and promoting the company s values mission and strategic vision in every client interaction.
  

• Inspire trust credibility and loyalty by delivering on commitments and building strong purpose-driven relationships.
  

Requirements

• A university degree in Business or a related field or equivalent qualification (e.g. A-levels with relevant industry experience).
  
• Minimum of 5 years experience in sales account management or customer service ideally within a fleet management automotive or B2B mobility environment.
  
• Proven track record in B2B commercial settings with experience in self-prospecting and business development. Entrepreneurial mindset and ability to work independently are essential.
  
• Strong business awareness with the ability to understand client needs and align solutions accordingly. Comfortable engaging with stakeholders & C-suite decision-makers at both local and global levels adapting communication style to suit diverse audiences.
  
• Confident in delivering presentations tailored to various audiences with strong negotiation and project management capabilities.
  
• Exceptional organizational skills with the ability to manage multiple client accounts and priorities simultaneously. Skilled in analyzing data to support operational decisions and improve service outcomes.
  
• Excellent verbal communication skills and professional writing abilities. Fluent in business-level English both written and verbal. Proficiency in additional languages such as Malay or Chinese is highly desirable.
  
• Take accountability and full ownership of commercial processes and key accounts. Collaborative team player with the ability to also operate independently and manage projects with minimal supervision.
  
• Results-oriented consistently meeting or exceeding performance targets. Ability to remain positive/enthusiastic and can do spirit.
  
• Maintains a positive professional and solutions-focused attitude with the passion of progressing your career as the business forefront across the international landscape in a fast-paced dynamic environment.
  

Benefits

• Competitive base and incentive scheme on-market to above market range
  
• Opportunities for exciting career progression towards regional levels & global secondments
  
• Hybrid flexible working arrangement (we dont want to see you in the office everyday)
  
• Starting from 16 days AL
  
• Parking allowances phone allowance company car
  
• Group insurance hospitalization & inpatient coverage
  
• Unlimited medical card for outpatient coverage (covering both individual spouse & family)