Clinical Research Manager

Union: Non-Union 
Site: Toronto Western Hospital
Department: Donald K. Johnson Eye Institute
Reports to: Director Clinical Research Unit
Work Model: On-Site
Hours: 37.5 hours per week
Shifts: Monday-Friday
Status: Temporary Full-Time (1 year with possible renewal)
Closing Date: July 31 2025

Position Summary

University Health Network (UHN) is looking for an experienced professional to fill the key role of Clinical Research Manager in our Ophthalmology Department at Donald K. Johnson Eye Institute.

University Health Network (UHN) is a research hospital affiliated with the University of Toronto and a member of the Toronto Academic Health Science Network. The scope of research and complexity of cases at UHN have made it a national and international source for discovery education and patient care. Research across UHNs seven research institutes spans the full spectrum of diseases and disciplines including cancer cardiovascular sciences transplantation neural and sensory sciences musculoskeletal health rehabilitation sciences and community and population health. Find out about our purpose values and principles here.

The Donald K. Johnson Eye Institute is home to the largest and most comprehensive ophthalmology care centre and vision research institute in Canada. Our established team of basic and clinical investigators with research interests in areas such as molecular mechanisms of eye development and disease photoreceptor transplantation eye movement retinal imaging and vision rehabilitation are tirelessly conducting cutting-edge research and developing new treatments for blindness and vision loss.  The new Clinical Research Unit at the Donald K. Johnson Eye Institute is home to various clinical trials and studies in retina cornea glaucoma and vision rehabilitation.

Working under the direction of the Clinical Research Unit Director the Clinical Research Manager is responsible for a positive work culture the development implementation and maintenance of work practices to permit the delivery of high quality and efficient clinical study coordination services while building excellence and capacity to respond to the clinical research portfolio within the Donald K. Johnson Eye Institute. The primary accountabilities of this role are to oversee the study coordination and regulatory management aspects of clinical trials and other research projects. This includes managing a team of clinical study specialists the administration and distribution of workload overseeing study and staff performance communicating across teams and with study sponsors performing quality control and assurance activities as required and performing cross-functional and other duties consistent with the job classification as assigned and or requested. 

DUTIES 
The Clinical Research Manager is accountable to:

• Develop implement and maintain high quality clinical trials procedures and processes
• Hire train and supervise clinical trials staff
• Liaise with investigators administrative staff sponsors and clinical trials staff and develop excellent communication strategies
• Update the CRU Director on clinical trials activities including administrative protocol-related data management quality and regulatory issues and staffing
• Ensure all clinical research operations meet regulatory requirements ethical standards and UHNs high standards of excellence
• Oversee the submission and approval of protocols and amendments to the institutional research ethics board and all other impacted departments
• Develop and maintain study protocols ethics submissions and regulatory documentation; plans implements and coordinates all aspects of data collection and source documentation as per UHN policy
• Ensure compliance with ICH-GCP Health Canada FDA and institutional policies; monitor study progress including recruitment data collection coordinators time tracking and budget tracking
• Contribute to the preparation of grant proposals progress reports and publications
• Executes study-related administrative tasks such as collection of regulatory documents ethics submissions etc.
• Conducts telephone and/or clinical recruitment interviews to collect data using established criteria; coordinates patient visits schedule as per study protocol
• Executes all aspects of study visit (e.g. assessment adverse events monitoring safety medication questionnaires sample collection processing and transportation/shipment of samples according to clinical protocol)
• Assesses study-related literature; and liaises with sponsor for monitoring/audits.
• Provide training for and enforce standard operating procedures
• Maintain training and proficiency of study coordinators and clinical trials staff who are responsible for the data coordination
• Ensure fiscal responsibility and resource management to cost recovery services
• Develop workload templates and budgets for personnel services resources where required.

Qualifications :

• At minimum a completion of a bachelors degree program or recognized equivalent in Health or Science Related Discipline. 
• 3-5 years clinical and/or professional experience and 2-3 years supervisory/management experience
• Possess leadership and managerial skills and have recognized experience in these areas
• Demonstrate relevant clinical research knowledge
• Excellent written and verbal communication skills excellent organization prioritization skills good computer skills ability to learn quickly and work independently
• Excellent interpersonal skills
• Ability to work under pressure and attention to detail
• Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
• Ability to perform multiple concurrent tasks
• Strong knowledge of IATA shipping regulations ethical conduct in clinical trials and laboratory procedures
• Knowledge of research regulations and guidelines (such as ICH/GCP Tri-Council Policy Declaration of Helsinki FDR CFR and Health Canada TPD as required)
• Client service oriented with the ability to effectively work with diversity and appreciate that people with different opinions backgrounds and characteristics bring richness to the challenge or situation at hand
• Certification as a Clinical Research Professional preferred
• Work in compliance with UHN Vaccination Policy

Additional Information :

Why join UHN

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts on-site gyms etc.)

Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Remote Work :

No

Employment Type :

Contract