STARS Front of House, Brand Ambassador, Brimsdown
STARS Front of House, Brand Ambassador, Brimsdown
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Job Description
We have a fantastic and exciting opportunity for an experienced Front of House Brand Ambassador to join our STARS team. Working for one of our high-profile clients in Brimsdown SG8 5HE.
STARS at Securitas provide a two roles in one service to our clients their staff visitors and customers.
We combine excellent customer service across a wide range of roles including Reception Services Front of House Concierge Facilities Office Management/Coordination Administration and third party vendor management and much more all combined with a discreet and vigilant security service.
- 06:00 - 16:00
- Monday - Friday days only
- 16.35ph
- Responsibilities:
- Meet and greet all staff visitors and contractors in a professional and personable manner
- Deliver a consistently high-end customer focused experience
- Assist with conducting vehicle and personal searches as part of routine security procedures
- Carry out ad-hoc patrols of the working area
- Embody a high-performance approach and encourage colleagues to do the same
- Ensure the workplace (reception lobby office etc.) is visually of a high standard
- Work closely with client contacts (Facilities Manager Office Manager etc.) to ensure the office and/or front of house environment is a great place to visit and work
- Assist in emergency situations
- Provide timely and accurate information
- Respond appropriately to varying and fast changing priorities
- Build strong rapport with reoccurring customers (client staff visitors contractors etc.)
- Represent Securitas and the client organisation in a manner that is in-keeping with the values brand identity and culture of both
Qualifications :
Essential criteria:
- 5 year checkable history
- Exceptional Customer service skills
- Computer literate to carry out basic administrative duties
Please only apply if you have experience delivering exemplary customer service in a fast pace environment with exceptional levels of communication and personal presentation.
Essential Skills
- Highest quality personal appearance
- Flexible professional and adept at working under pressure
- Outstanding written verbal and oral communication skills
- Customer oriented with a passion for high-level service
- Working knowledge of administrative computer packages such as MS Office GSuite etc.
- Polite and proactive
- Punctual and trustworthy
- Able to use initiative and highly adaptable
- Experienced in Customer Service Front of House Concierge Hosting or Customer facing role ideally within a corporate environment
- Demonstrate the values of integrity vigilance and helpfulness which Securitas prides itself on
Additional Information :
Company Benefits
Health & Wellbeing
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Wellness advice and support including financial emotional and physical
- Dental and Physical Health Plans
Lifestyle Benefits
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands online shopping holidays days out and Arriva Bus Travel
- Mortgage Advise
- Payroll ISAs
- Eligibility for Costco Membership
Learning & Development
- Support with further education
- 100s of eLearning courses
- Accredited courses by C&G ILM IOSH and SIA
- Leadership Development programs both local and global
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
