Teller Services Representative
Teller Services Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Salary Range: $42900-$49312
**Onsite**
Sharonview is looking for a dedicated and detail-oriented Teller Service Representative to join our team in Greenville SC. In this role you will assist our members with their financial needs while providing outstanding member service. If youre passionate about delivering exceptional service and making a positive impact we invite you to apply and become part of our team.
Essential Responsibilities:
- Process member and business financial transactions including but not limited to issuing checks processing deposits withdrawals wires drafts and other negotiable instruments.
- Respond to member inquiries regarding account operations access to services discrepancies error resolution and adjustments to service features across various accounts.
- Stay informed about all products services federal regulations and internal policies/procedures relevant to the role.
- Engage with members in the lobby to foster relationships and identify opportunities to offer credit union products and services that meet their needs.
- Proactively engage in discussions with members to promote solutions that drive business goals such as deposit growth new member acquisition business services and referrals.
- Calculate and explain deposit rates and APRs/APYs.
Education & Experience
- High school diploma or equivalent is required.
- One year of customer service experience is required; focusing on interacting with people and delivering high-quality service is preferred.
Knowledge Skills & Abilities
- Proficient with various computer software applications including MS Word and MS Outlook and ability to learn in-house application software.
- Service-oriented with a proactive approach to helping others solve problems and meet financial goals.
- Excellent analytical organizational and detail-oriented skills with a strong focus on accuracy.
- Excellent written and verbal communication skills with the ability to engage professionally in person by phone email or in writing with both internal and external stakeholders.
- Strong knowledge of processes tools and techniques for detecting addressing and preventing fraud.
Physical Demands
- Primarily sedentary work that involves extended periods of sitting/standing with extensive computer use.
- Repetitive motions involving the wrists hands and fingers.
- Light physical tasks including lifting and moving objects up to 20 pounds.
- Requires consistent verbal communication and active listening.
- Regular interaction with others through various means including voice email and messaging platforms (e.g.
- Teams).
- Occasional movement to complete tasks or transition between worksites.
Additional Information
- The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities duties and skills required of the position. All employees may have other duties assigned at any time.
- Sharonview complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process please contact Human Resources @ 800.462.4421 or via email Human Resources at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
