Board of Appeals Support Specialist I (REVENUE TAX SPECIALIST I)
Board of Appeals Support Specialist I (REVENUE TAX SPECIALIST I)
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$ 4586 - 6228
1 Vacancy
Job Description
Job Requisition ID:47549
Closing Date: 06/17/2025; 11:59pm
Agency:Department of Revenue
Class Title:REVENUE TAX SPECIALIST I - 38571
Skill Option:None
Bilingual Option:None
Salary: $4586-$6228/monthly - Effective 7/1/25
Job Type: Salaried
Category:Full Time
County: Cook
Number of Vacancies: 2
Bargaining Unit Code:RC062
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Would you like to work for a professional organization which provides steady hours and an exceptional benefits package How about a workplace with career and personal growth opportunities Then consider working for the Illinois Department of Revenue (IDOR). We are hiring 2 Board of Appeals Support Specialist 1s (Revenue Tax Specialist 1s) for the Board of Appeals office located in Chicago IL. This position is responsible for reviewing Board of Appeals petitions received from taxpayers requesting relief from final liabilities reviewing taxpayers various tax accounts monitoring compliance of Temporary Restraining Orders and final Board of Appeals Orders. If you are detail oriented and enjoy performing specialized research and analysis then we want you! Dont let this opportunity pass you by. Apply now before time runs out!
The benefits of working at Department of Revenue include a 37 hour work week a generous salary and benefits package (paid time off for vacation sick or personal leave thirteen holidays) pension and other retirement benefits tuition reimbursement and insurance eligibility on day one (medical dental vision and life).
Essential Functions
- Under general supervision performs technical research and analysis to help resolve routine or involved tax account issues involving various taxes administered by Illinois Department of Revenue (IDOR) and Board of Appeals (BOA) specific issues.
- Uses GenTax MyTax and other IDOR computer systems and software to update BOA cases in BOA case manager.
- Monitors compliance with Temporary Restraining Orders (TROs) and BOA Orders.
- Corresponds with taxpayers and their representatives by telephone written correspondence and in person.
- Participates in staff meetings and prepares reports.
- Performs assistance for the Voluntary Disclosure Program and provides other duties as required or assigned under the Voluntary Disclosure Program.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires successful completion of the Revenue Tax Specialist Trainee program which entails 12 months of agency training and either: knowledge skill and mental development equivalent to the completion of four years of college; OR four years of work experience providing tax related support functions within a program area at the Illinois Department of Revenue.
Conditions of Employment
- Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
- Requires the ability to use and secure a state issued mobile device e.g. cellular phone laptop computer tablet etc.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Agency Statement
The Illinois Department of Revenue (IDOR) is responsible for administering the states tax laws and collecting taxes in a fair consistent and efficient manner. Their goal is to provide accurate timely and reliable funding and information to both state and local communities. By implementing best practices IDOR works to continuously improve and enhance accuracy efficiency and productivity across all areas of operations and tax administration. In doing so they aim to earn respect deliver value and serve as a trusted source of information for the public.
IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud recipient of the 2025 Bell Seal for workplace mental health IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversityboth culturally and professionallyIDOR believes that this inclusive approach leads to a more productive workplace ultimately benefiting the citizens and taxpayers of Illinois.
Work Hours: 8:30am-5:00pm Monday-Friday
Work Location: IL Department of Revenue
Board of Appeals
555 West Monroe Street Chicago IL 60661
Agency Contact:
Illinois Department of Revenue - Human Resources
Willard Ice Building 101 W Jefferson St WIB Mail Code 5-110 Springfield IL 62702
PHONE-
Posting Group: Legal Audit & Compliance
This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the homepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of the homepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
We recommend a copy of your resume be included with the application.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Tracking #s 37152-37153
Required Experience:
Unclear Seniority
Employment Type
Full-Time
