Customer Solutions Architect - Kubernetes - AI Workload - REMOTE
Customer Solutions Architect - Kubernetes - AI Workload - REMOTE
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$ 165000 - 200000
1 Vacancy
Job Description
Provide Client Facing Solutions Engineering and Support
Optimize Stateful Kubernetes & HPC works loads - including AI and GPUs
- 100% Remote (US or Canada only)
- Series A Startup
- Base Salary Equity comprehensive benefits
Subject Matter Knowledge & Experience:
- External Client Facing (Technical Support - Solutions Engineering)
- Kubernetes (Admin - Ops Integrating into Kubernetes Tooling)
- CLI expertise (Bash Shell Python Go)
Key Responsibilities
Support Troubleshoot and Optimize Solutions:
- Lead customer support engagements ensuring seamless product implementation & ongoing stability
- Provide in-depth troubleshooting for complex Kubernetes environments and configurations
- Build tooling to automate diagnostics monitoring and remediation procedures
Master Cloud-Native Technologies and Services:
- Maintain deep expertise in Kubernetes administration operations and configuration management
- Understand underlying technologies and infrastructure components to provide comprehensive support
- Stay current with industry trends to provide innovative informed guidance and solutions to clients
Technical Content Creation - Documentation - Best Practices:
Develop practical actionable high-quality technical content including:
- Solution Guides Troubleshooting Playbooks Reusable Sample Code blog posts
- Comprehensive documentation for common deployment scenarios and configuration changes
- Empower clients in overcoming technical challenges
- Guide clients through configuration changes and deployment strategies
- Provide expert advice on IaC implementation and maintenance
- Support clients with deployment optimization and scaling strategies
Skills & Qualifications
5 years in systems engineering software engineering or solution engineer or similar
Kubernetes
- 2 years focused on Kubernetes or cloud-native platforms
- Knowledge/understanding of Designing Deploying & Managing AKS EKS GKE
- Absolute comfort at the bash prompt
- IaC expertise (Terraform)
- Python Golang scripting proficiency
- Understanding of Hybrid or multi-cloud architectures
- Excellent communication skills with an ability to convey technical solutions effectively to varied stakeholders
- Bachelors or Masters degree in Computer Science Engineering or related
Employment Type
Full-Time
