Loan Servicing Manager-CRE
Loan Servicing Manager-CRE
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$ 73360 - 125760
1 Vacancy
Job Description
At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported then Associated Bank may be the right place for you.
Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.
As a member of the Commercial Real Estate division this role is responsible for overseeing the loan servicing staff process and work flow and ensuring the integrity of the loan files and system(s) data. Also responsible for compiling and preparing both periodic and ad hoc reports for management. Maintains quality control and effectiveness of department procedures and ensures compliance with Bank standards and practices. Responsible for ongoing analysis of work flow and procedures. Provide high quality customer service and support to colleagues clients and other internal partners.Job Accountabilities
- Responsibilities include the oversight of the asset quality rating changes to ensure proper loan loss reserves for the Commercial Real Estate division.
- Coordinate and monitor the calculation and preparation of pay off and in some cases issues partial release pay off statements for borrowers closing agents and attorneys. Ensure proper release of collateral.
- Oversee the CRE Loan Servicing staff and work flow and ensure they properly trained to perform their responsibilities. Effectively communicate and enforce the companys policies and procedures as related to the CRE Division Loan Servicing staff including involvement with other departments throughout the Bank when Banking laws and Regulations change.
- Research solutions and address external and internal customer concerns promptly and efficiently.
- Administer casualty loss claims code violation issues and other when requested.
- Ensure the portfolio administration and risk management of each client relationship is in compliance with established Associated Banc-Corp credit policy procedure and business strategy as well as commercial and regulatory guidelines. Maintain current awareness and understanding of appropriate banking laws regulations internal policies and procedures and to fully comply with same.
- Prepare or oversees the preparation of various reports for the Commercial Real Estate Division which entails compiling the data from multiple sources summarizing the data based on the need as well as collaboration with internal partners to understand validate and/or reconcile the data. Reports are used for line of business tracking executive updates and/or ad hoc regulatory requests. Ad Hoc Reports Power Point Presentations and Specialty Reports for budget planning completed upon request.
- Participate in regulatory exams by providing portfolio reporting to OCC examiners.
- Hosts the quarterly Criticized Classified Loan Review and Construction Loan Review meetings including agenda preparation risk rating and commitment amount verifications create and distribute meeting packages.
- Sales Force Champion for the business unit acting as CRE system administrator.
Education
Associates Degree in Business Finance or Accounting or equivalent combination of education and experience Business Required
Experience
4-7 years loan servicing and/or loan administration required
2- years leading coaching training and/or mentoring other colleagues required
4-7 years Commercial Real Estate loan servicing and/or loan administration preferred
In addition to core traditional benefits we take pride in offering benefits for every stage of life.
Retirement savings including both 401(k) and Pension plans.
Paid time off to volunteer in your community.
Opportunities to connect with others through our diversity-focusedColleague Resource Groups.
Competitive salaries with professional development and advancement opportunities.
Bonus benefits including well-being programs and incentives parental leaveanemployee stock purchase plan military benefits and much more.
Personal banking loan investmentand insurance benefits.
Associated Bank serves more than 120 communities throughout Wisconsin Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the our community onFacebookLinkedInandX.
Compliance Statement
Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race religion color sex national origin age sexual orientation gender identity disability or veteran status among other factors.
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.
Responsible to report ethical concerns as needed to Associated Banks anonymous Ethics Hotline.
Associated Bank provides additional assistance throughout the application interview and hiring process. Please contactif you need an accommodation at any time during the process.
Associated Banc-Corp is an Affirmative Action andEqual Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.
Associated Bank isPay Transparencycompliant.
The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including but not limited to work location skills experience education and qualifications for the role.
$73360.00 - $125760.00 per yearRequired Experience:
Manager
Employment Type
Full-Time
