Description
Position Title: Mental Health Case Manager
Program/Dept: Mental Health
Reports to: Clinical Program Manager
Classification: Regular Fulltime Non-exempt
Salary: $28 DOEE & Benefits
About Us: Caminar is a leading behavioral health organization that supports youth and adults across multiple counties in Northern California and the San Francisco Bay Area. Caminar builds strength and stability through comprehensive mental health and substance use treatment and wrap-around services delivered through evidence-based whole-person care. Founded in 1964 Caminars vision is to be a beacon of safety compassion and fulfillment supporting all those in our communities who need it most. Our mission is to build strength and stability through comprehensive mental health and substance use treatment delivered through evidence-based whole-person care.
Caminar values diversity. People of all races ethnicities countries of origin faiths abilities sexual orientations and gender identities are welcome here. To learn more please visit .
Position Summary:The position of Mental Health Case Manager is under the supervision of the Clinical Supervisor and Director of Mental Health with the requirement that 60% of time at minimum is Medi-Cal billable or services being provided to clients. This position must be available to respond to Mental Health intakes as needed for adults with serious mental health disorders.
Essential Duties & Responsibilities:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Provide direct case management and rehabilitation services to adults/youth using
Wellness and Recovery model of care per the Santa Clara County Mental Health Department system of care. Most clients have dual diagnoses both mental health and substance abuse disorders.
- Assess consult regarding diagnosis; use engagement skills to support the development narrative summaries and treatment plans using Transformational Care Planning model for all clients assigned to caseload in collaboration with the assigned MH therapist.
- Plan and administer case management and mental health rehabilitation services to assist clients in accessing resources and reduce functional impairment due to mental health disorders and related problems.
- Identify changing needs of clients and assist clients to transition appropriately to higher or lower level of care.
- Discuss progress toward treatment goals with client.
- Consult with psychiatrist and/or other specialist concerning treatment plan and update treatment plan as directed.
- Refer clients to supportive services to supplement treatment.
- Provide services at Family and Children Services location as well as in client homes and in the community (doctors offices Social Security Administration court etc.).
- At times transport clients to access services.
- Maintain excellent client records and complete all agency and/or third-party payer required reports and paperwork.
- Comply thoroughly with County Mental Health contract documentation and auditing standards and requirements in a timely manner.
- Participate in supervision and team meetings.
Requirements Qualifications Skills & Abilities:
- Education bachelors degree in social work psychology human services or related field required.
- Experience Two years direct service experience required.
- Cultural competencies strongly emphasized: ideal applicants will demonstrate professional and/or personal experience with a variety of racial cultural linguistic sexual identity disability and recovery populations.
- Bilingual Spanish and English strongly preferred.
- Lived in community educational and/or professional experience with diverse LGBTQ culture and issues preferred
- Prefer knowledge of Medi-Cal Mental Health policies procedures and requirements.
- Must have and maintain current California drivers license and functioning automobile.
- Computer skills - Proficient using Word Excel Outlook and Internet Explorer. Electronic Health Record knowledge and experience desirable.
Competencies: To perform this job successfully an individual should demonstrate the following competencies:
- Customer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service; Meets commitments.
- Interpersonal skills focuses on solving conflict not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
- Written Communication Writes clearly and informatively; Edit work for spelling and grammar; Able to read and interpret written information.
- Teamwork Balances team and individual responsibilities; Gives and welcomes feedback.
- Ethics Works with integrity and ethically.
- Organizational Support Follows policies and procedures; Completes administrative tasks correctly and on time.
- Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
- Safety and Security Observes safety and security procedures; Determines appropriate action beyond guidelines.
- Attendance/Punctuality Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability Follows instructions; Responds to management direction.
- Initiative Asks for and offers help when needed.
Position Requirements:
- Physical: Occasionally required to push/pull objects up to 50 lbs. and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing writing etc. Must be able to walk stand and sit for extended periods.
- Sensory: Frequently required to read documents written reports and plans. Must be able to distinguish normal sounds with some background noise as in answering the phone interacting with residents and staff etc. Must be able to speak clearly and understand/be understood using the English language.
- Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
- Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances dust and loud noises.
- Equipment: Frequently required to use a computer phone and fax machine.
Essential Requirements:
- Must be able to meet and receive a criminal records clearance as required by Title XXII other licensing regulations and Caminar practices.
- This position may require limited occasional or frequent driving. If required a valid California driver license a reliable personal vehicle and current personal auto insurance is required by law. In addition an MVR sufficient to obtain and maintain insurability under agency auto liability policies are all essential job requirements.
- Must be able to pass post offer pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
- If applicable a personal cell phone with reliable service and a data plan to use for business purposes.
- May be required to obtain and maintain First Aid and CPR certification.
Weve Got You Covered
Medical Dental and Vision
Health coverage choices to fit you and your familys needs.A zero-cost option for employee only and generous contributions to employee and dependent premiums.
Flexible Spending Account
Receive tax savings on out-of-pocket health care costs.
Employee Wellness Program
Well reimburse you for a portion of your gym/fitness dues.
Life Long-termDisability andAD&D Insurance
Provided at no cost to our full-time employees. Includes an option to purchase additional life coverage for both employees and dependents.
Paid Time Off
We offer twelve paid holidays and a generous sick and vacation benefit.
401(K) Retirement Savings Plan
We offer options for both pre-tax and post-tax (Roth) contributions.
The plan also offers an employer match on eligible employee deferrals at one year of service.
Commuter Benefits
Commuting to work each day can be expensive. Receive tax savings on your commuting costs!
Employee Assistance Program
For whatever issue you might face our Life Assistance Program offers free confidential assistance at no cost to you.
Caminar is a leader in providing innovative client-oriented mental health services. We are an equal opportunity employer. Please visit our web site at