Supervisory Case Manager (3)
Supervisory Case Manager (3)
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USD 56486 - 61360
1 Vacancy
Job Description
WHO WE ARE:
Volunteers of America Colorado is a nonprofit faith-based organization dedicated to helping those in-need transform their lives. Through more than 50 distinct human service programs Volunteers of America changes the lives of more than 140000 vulnerable Coloradoans each year. VOA services include housing and emergency shelters hunger and nutrition services and many other community support programs. Our work touches the mind body heart and ultimately the spirit of those we serve. VOA integrates compassion with highly effective programs that build and strengthen communities.
WHAT MAKES VOA SPECIAL
Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serveour programs across Colorado look different because each community is distinct. We engage faith relationship-building and volunteers wherever we go to lift up and support Colorados most vulnerable citizens.
JOB SUMMARY
The Supervisory Case Manager oversees advocacy crisis intervention support services and coordination with funding sources. Ensures that their assigned program meets or exceeds program objectives supervises the provision of high-quality services for program participants and ensures ongoing compliance with funder requirements and agency policy and procedure. Responsible for recruiting training supervising and scheduling staff volunteers and interns. Generally will supervise up to 3 direct reports.
Supervisory Case Manager will also be responsible for conducting outreach in conjunction with the team and all aspects of case management. Acts as a knowledgeable liaison to community agencies and is responsible for promoting awareness of the Volunteers of America resources and services. The position requires ongoing interaction with team members program participants and community stakeholders.
COMPETENCIES:
- Models core culture attributes of VOACO that include AIRS (Accountability Integrity Respect and Service).
- Models and VOACOs three critical virtues of HHS (Hungry Humble People Smart).
- Utilization of various databases including Homeless Management Information System Colorado Division of Housing rental system and Service Point.
- Ensures equitable and inclusive service.
KNOWLEDGE AND SKILLS:
- Good written oral and interpersonal communication skills. High level of numeric reasoning ability.
- High level of competency working with Microsoft Office suite and cloud-based applications.
- Strong time-management and prioritization skills.
- Experience working both independently and in a team-oriented collaborative environment.
- Strong organizational skills
QUALFICATIONS:
- Bachelors degree in human services social work or a closely related field or related experience.
- 1 year of direct full-time case management experience demonstrating the ability to consistently apply field-relevant best practices and standards.
- Demonstrated ability to fulfill relevant program compliance and administrative requirements.
- Demonstrated ability to lead teams of human service professionals
- Must possess a Colorado drivers license and state-mandated automobile insurance.
- Must possess a personal vehicle that may be used for work-related travel (reimbursement for mileage is available).
- Must complete agency and program credentialing within 12 weeks of hire and maintain credentialing standards thereafter.
POSITION TYPE:
Full time
SALARY RANGE:
$56486-$61360/annual exempt
Benefit eligibility is based on job type/status
Paid Holidays
Paid Time Off
Volunteer/Wellness Day
Tuition Assistance
Pension and 403b Retirement Plan
Health Dental Vision Pet Insurance
Life Insurance (Including Accidental Death & Dismemberment)
Accident Insurance
Employee Assistance/Work-Life Balance Program
Employee Discount Program
LifeLock with Norton
Public Service Loan Forgiveness
Volunteers of America is an EEO Employer
POSITION WILL REMAIN OPEN UNTIL FILLED
VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE
VETERANS STRONGLY ENCOURAGED TO APPLY
Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role please contact to begin the Interactive Process.
Required Experience:
Manager
Employment Type
Full-Time
