Sr. Digital Operations Manager
Sr. Digital Operations Manager
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Job Description
At PitchBook we are always looking forward. We continue to innovate evolve and invest in ourselves to bring out the best in everyone. Were deeply collaborative and thrive on the excitement energy and fun that reverberates throughout the company.
Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means theres going to be some ambiguity along the way but we excel when we challenge ourselves. Were willing to take risks fail fast and do it all over again in the pursuit of excellence.
If you have a good attitude and are willing to roll up your sleeves to get things done PitchBook is the place for you.
About the Role:
The Digital Marketing team at PitchBook is focused on executing high-impact and measurable programs across paid media SEO ABM email and web. Operating at the center of channel marketing and stakeholder collaboration the Digital team supports go-to-market campaigns product launches and always-on programs. As our operations scale we are building the structure needed to ensure predictable planning execution and alignment within the Digital team and across key stakeholder groups.
The Sr. Digital Operations Manager is a senior individual contributor who leads through influence and enables the operational backbone of the digital marketing team. This role is responsible for managing the teams rhythm of business intake processes cross-functional alignment and prioritization efforts. You will contribute across a range of strategic and executional initiatives - from quarterly planning and launch frameworks to ongoing campaign and creative coordination.
This role acts as a connector between planning and delivery helping ensure the right work is scoped resourced and sequenced across teams. You will work closely with partners across Brand & Creative Marketing Platforms Marketing Intelligence and Enterprise Technology to ensure digital workstreams move forward with clarity efficiency and accountability. You will help bridge the gap between creative development testing cycles media execution and optimization to support better-integrated and more impactful digital marketing programs.
Primary Job Responsibilities:
- Manage the Digital Marketing teams operating rhythm including sprint planning team stand-ups backlog grooming and retrospective cadences
- Coordinate work intake and prioritization across cross-functional groups ensuring alignment with broader stakeholder roadmaps and campaign timelines
- Collaborate with key stakeholders to define deliverables resourcing needs milestones and success criteria for digital initiatives
- Ensure integrated workflows between digital and partner teams supporting the creative production testing and optimization cycles of our programs
- Align digital execution to PitchBooks GTM frameworks surfacing cross-functional dependencies and risks early
- Own project tracking infrastructure ensuring visibility into current and upcoming priorities across the portfolio
- Proactively identify blockers risks and resourcing gaps; escalate and collaborate for resolution
- Champion process improvement efforts that increase operational efficiency and repeatability within the Digital team
- Influence without authority to maintain momentum across teams clarify expectations and ensure accountability for shared goals
- Support the vision and values of the company through role modeling and encouraging desired behaviors
- Participate in various company initiatives and projects as requested
Skills and Qualifications:
- 6 years of experience in marketing operations project/program management or product operations
- Experience working in sprint-based development environments (Agile Scrum or Kanban)
- Familiarity with product management principles and tools (e.g. story writing backlog grooming ticket prioritization)
- Proven success managing multiple cross-functional projects and aligning competing priorities
- Proficiency with project management tools (e.g. Jira Asana ) and documentation platforms (e.g. Confluence Notion)
- Excellent organization communication and collaboration skills
- Ability to influence without authority and maintain strong stakeholder relationships
- Attention to detail resourcefulness and comfort with ambiguity are essential
Benefits Compensation at PitchBook:
Physical Health
- Comprehensive health benefits
- Additional medical wellness incentives
- STD LTD AD&D and life insurance
Emotional Health
- Paid sabbatical program after four years
- Paid family and paternity leave
- Annual educational stipend
- Ability to apply for tuition reimbursement
- CFA exam stipend
- Robust training programs on industry and soft skills
- Employee assistance program
- Generous allotment of vacation days sick days and volunteer days
Social Health
- Matching gifts program
- Employee resource groups
- Subsidized emergency childcare
- Dependent Care FSA
- Company-wide events
- Employee referral bonus program
- Quarterly team building events
Financial Health
- 401k match
- Shared ownership employee stock program
- Monthly transportation stipend
*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.
Compensation
- Annual base salary: $100000-$121500
- Target annual bonus percentage: 10%
*Starting pay will be based on several factors and commensurate with qualifications & experience. We also have a location-based compensation structure; there may be different ranges for candidates by location.
Working Conditions:
We believe our business and our culture are strongest when we work together in person. We also know that its helpful to have some flexibility to work remotely. Most roles work in the office 3 days/week and some are expected to work in the office 4-5 days/week. The current expectation for this role is that you are working in the office 3days/week and that you are in the office full-time during the training period for which the length varies by role. During an initial phone screen the team will discuss expectations for this specific position.
The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.
Life At PB:
We are consistently recognized as a Best Place to Work and our culture is at the heart of our success. Its our fundamental belief that people do and create great things and that people are the cornerstone of prosperity. We believe that proactively seeking out different points of view listening to others learning and reflecting on what weve heard creates a sense of belonging within PitchBook and strengthens the PitchBook community.
We are excited to get to know you and your background. Concerned that you might not meet every requirement We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.
#LI-AD2
Required Experience:
Manager
Employment Type
Full Time
