Manager, Business Systems 2

At eBay were more than a global ecommerce leader were changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Were committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass authenticity thrives bold ideas are welcome and everyone can bring their unique selves to work every day. Were in this together sustaining the future of our customers our company and our planet.

Join a team of passionate thinkers innovators and dreamers and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

eBay Inc. seeks Manager Business Systems 2 in San Jose CA

What you will accomplish:

Job Duties: Act as a technical program Manager for my programs (Focused Category and Exports) with core expertise of analyzing the new asks from cross functional teams (across eBay) and mapping them to our organizations tools/applications. Enable cross functional teams to understand the dependency on Customer Service support team by educating them about its technology capabilities and best practices. Run the half yearly and quarterly planning i.e. manage capacities estimations cutlines trade-offs for my initiatives from CS Tech with cross functional teams from Core Product and GCX. Also help them solidify Product Roadmap by estimating the features and allocating resources to committed ones. Identify key requirements needed from cross-functional teams and external vendors to build best customer and teammate (aka customer service agent) experience using our tools and portals. Oversee the development of feature/product for our business and other cross functional teams based on my technical skills. Manage program and project teams for optimal return-on-investment and coordinate and delegate cross-project initiatives. Resolve ambiguities and conflicting business and technical requirements through the review and analysis with engineering and business partners. Assign projects/tasks to the team based on their bandwidth expertise project timelines and deliverables. Continual upskilling of technical skills by guiding the team regarding internal Products and applications. Partial telecommuting permitted from a commutable distance

What you will bring:

Minimum Requirements: Masters degree or foreign equivalent in Computer Science Engineering or a closely related field plus two years of experience in the job offered as a Business Systems Analyst or a related occupation. Employer will accept a Bachelors degree or foreign equivalent in Computer Science Engineering or a closely related field plus five years of experience in the job offered as a Business Systems Analyst or a related occupation.

Special Skill Requirements:

1. Documenting Functional Design

2. Custom Desktop Application Solutions

3. CRM (Siebel and Salesforce)

4. Microsoft Visio

5. SQL

6. HP Quality Center (HPQC)

7. XML

8. SOAP UI

Salary: $179171.00-262900.00 per annum. 40 hours per week; M-F 9:00 a.m. to 5:00 p.m.

Must be legally authorized to work in the U.S. without sponsorship.

Base pay offered may vary depending on multiple individualized factors including location skills and experience. The total compensation package for this position may also include other elements including a target bonus and restricted stock units (as applicable) in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired employees will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

Please see the Talent Privacy Noticefor information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation gender identity veteran status and disability or other legally protected you have a need that requires accommodation please contact us at. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBays commitment to ensuring digital accessibility for people with disabilities.

The eBay Jobs website uses cookies to enhance your experience. By continuing to browse the site you agree to our use of cookies. Visit our Privacy Center for more information.