Sr. Manager, Connected Commerce & Digital Integrations
Sr. Manager, Connected Commerce & Digital Integrations
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Job Description
Sr. Manager Connected Commerce & Digital Integrations
At Alcon we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly champion progress and act with speed as the global leader in eye care. Here youll be recognized for your commitment and contributions and see your career like never before. Together we go above and beyond to make an impact in the lives of our patients and customers.
We foster an inclusive culture and are looking for diverse talented people to join Alcon. As a Sr. Manager Connected Commerce & Digital Integrations supporting Vision Care team you will be trusted with the responsibility of helping to define and optimize strategies to support enhancements to the customer and consumer experience through omni-channel partnerships. This will include strategic direction and financial analysis of models and pilots research on consumer and ECP behaviors and post-launch financial evaluations in Fort Worth TX
In this role a typical day will include:
- Strategic Development and Execution to drive customer loyalty & LTV:
- Partnership model evolution
- Support the development of connected commerce strategies that align with Alcons broader business objectives
- Translate strategic goals into actionable models ensuring seamless integration between online and offline channels.
- Product Lifecycle Management:
- Lens operational and executional support for product launches and brand initiatives
Customer Programs Process Management & Execution
- Partnership and Collaboration:
- Work closely with key stakeholders including but not limited to Senior Managers in Lens Strategy & Distributor to ensure cohesive strategy implementation.
- Support relationships with external partners to support omni-channel integration and business growth. - Performance Monitoring and Reporting:
- Develop dashboards & track key performance indicators (KPIs) to measure the effectiveness of connected commerce initiatives.
- Regularly report on progress providing insights and recommendations to leadership to drive continuous improvement and to uncover new opportunities
PREFERRED EXPERIENCE:
- Experience with advanced analytics and data processing platforms (SPSS Dataiku Alteryx SQL Big Query Python Tableau)
- Experience in roles performing advanced analytics - ideally including pricing and (B2B or B2B2C) program assessments to drive commercial outcomes.
- Experience leading people
- Proven ability to develop strong cross functional relationships.
WHAT YOULL BRING TO ALCON:
- Bachelors Degree or Equivalent years of directly related experience (or high school15 yrs.
- Assoc.11 yrs.; M.S.4 yrs.; PhD3 yrs.)
- The ability to fluently read write understand and communicate in English
- 7 Years of Relevant Experience
HOW YOU CAN THRIVE AT ALCON:
- See your career like never before with focused growth and development opportunities
- Join Alcons mission to provide outstanding innovative products and solutions to improve sight improve lives and grow your career!
- Alcon provides robust benefits package including health life retirement flexible time off for exempt associates PTO for hourly associates and much more!
Alcon Careers
See your impact at Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon please click the appropriate link below to apply on the Internal Career site.
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Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity marital or veteran status disability or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to and let us know the nature of your request and your contact information.
Required Experience:
Manager
Employment Type
Full-Time
