Bilingual Collection Agent (English/Spanish Required)
Bilingual Collection Agent (English/Spanish Required)
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1 Vacancy
Job Description
Join a Team Thats Passionate About Making Lives Better!
At Bill Gosling Outsourcing we believe that success starts with an amazing team. We are a global leader in outsourcing solutions we focus on making lives better one connection at a time. We provide tailored solutions to businesses around the globe specializing in customer care sales and financial services. Were looking for enthusiastic driven individuals to join our dynamic work environment where fun meets results!
As a Bilingual (English/Spanish) Collection Agent you will be responsible for contacting customers to collect outstanding debts negotiate payment arrangements and maintain accurate records of interactions.What Youll Do:
Contact customers via phone email and mail to collect overdue payments
Negotiate payment plans and settlements with customers to resolve outstanding debts
Document all customer interactions and payment arrangements accurately in the system
Follow up with customers to ensure payment agreements are upheld
Collaborate with other team members to develop strategies for improving collection efforts
Provide excellent customer service while adhering to company policies and regulations
What Were Looking For:
Ability to work full-time (40-hours per week) year round
Flexible availability - shifts will be a mixture of morning afternoon and weekends
Experience in a customer service is required
Previous experience in finance or call center environment is an asset.
Strong attention to detail and organizational skills.
Excellent communication skills both written and verbal.
Ability to work independently and manage time effectively in a fast-paced environment.
Proficiency in using loan processing software and Microsoft Office Suite (Excel Word).
Why Join Us
Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.
Comprehensive Training: We offer extensive paid training to ensure youre equipped for success.
Team-Oriented Culture: Work in a collaborative supportive environment with peers who are passionate about what they do.
Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.
Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events we foster a lively and inclusive work environment where youll build strong connections.
State-of-the-Art Offices: Work in our modern well-equipped offices designed to enhance collaboration and productivity.
Rewarding Work: Help businesses grow while making a real difference in peoples lives!
Get to Know Us Better! Follow us to get an insider view of our team in action our values in motion and a sneak peek into what makes us an awesome place to work!
Twitter & Instagram: bgocareers
Facebook: Bill Gosling Outsourcing
LinkedIn: Bill Gosling Outsourcing
At Bill Gosling Outsourcing we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race gender age ability status or any other characteristic you are valued here.If you require accommodations at any stage of the hiring process we are happy to work with you to ensure you have the support you need just let us know.
Bill Gosling Outsourcing Where your career thrives!
Required Experience:
Unclear Seniority
Employment Type
Full-Time
