Business Process Analyst III
Business Process Analyst III
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$ 104825 - 146656
1 Vacancy
Job Description
ABOUT THE POSITION
- Riverside County Probation Department seeks aBusiness Process Analyst III to support their Business Intelligence and Operations Services Division. The incumbent will be responsible for performing highly complex analytics on advanced configuration and maintenance of enterprise systems.Ideal candidates will have a background with information technology (IT) software/application support and project managing system implementation experience. Competitive candidates will possess a bachelors degree in IT.Under direction performs highly complex analysis design development maintenance and troubleshooting activities in support of management systems; performs other related duties as required.The Business Process Analyst III is the lead level classification in the Business Process Analyst series and typically reports to an Administrative Services Manager or Business Process Manager. Incumbents exercise a high degree of independent judgment provide project oversight to subordinate staff and perform the most complex assignments that require extensive knowledge and proficiency. The main objective of the Business Process Analyst III is to provide analysis of complex studies and projects that require extensive research to implement business process solutions to systems. Incumbents may provide oversight to staff of an assigned unit.
Meet the Team!
The Riverside County Probation Departmentis a progressive criminal justice agency that believes in continuous improvement searching and applying evidence-based and best practices using measurable outcomes to evaluate programs and doing our utmost to fulfill our mission and make Riverside County a safe and law-abiding community for its citizens. We recognize the value of a qualified professional dynamic and diverse workforce and in building an organization that reflects the progressive community we serve.
Who May ApplyThis recruitment is open to all applicants. Current employees of the County of Riverside and/or the Riverside County Probation Department may be considered before other applicants depending on the volume of applications received. EXAMPLES OF ESSENTIAL DUTIES
- Act as project lead on all business process resources involving support maintenance enhancement and upgrade of the Countys integrated enterprise systems; provide expertise to the analysis and design specifications to programming staff.Conduct complex system analysis and design of business process involving evaluation of current and proposed information; determine available and emerging technology hardware and software; provide cost and benefits analysis.Develop and document user requirements for new and existing systems processes and applications; prepare and maintain project documents requirements reports feasibility studies and quality assurance for controls standards.Select and recommend software based on systems analysis evaluation of products and vendors; create requests for proposals (RFPs) or requirement specifications.Provide project oversight and assistance to subordinate staff; serve as business process resource on all matters involving the support of integrated enterprise systems; provide functional support analysis and design specification to programming staff.Design implement and maintain complex system set-up tables and parameters to ensure compliance with state and federal requirements; interpret and analyze new or updated regulations to identify needed system changes; provide subordinate staff with guidance on new or updated regulations.Coordinate with business process managers and departmental staff to adopt system changes needed for new/modified public programs and services; test all changes prior to final implementation to ensure appropriate results.Assign and review the work of subordinate staff; identify and resolve production problem areas and correct system set-up when production errors are identified in staff work.Work directly with vendors for resolution of underlying system program problems; search corporate websites for posted resolutions and fixes to resolve identified problemsCoordinate and implement system security; coordinate network security and installation requirements.Plan organize and provide supervision to staff involved in conducting studies and business process projects; instruct and train staff; evaluate recommendations of staff to ensure appropriate solutions to business process issues.
MINIMUM QUALIFICATIONS
- Education: Graduation from an accredited college or university with a bachelors degree in public or business administration human resources finance computer science information systems or a related field to the assignment. (Additional qualifying experience may substitute for the education on the basis of 30 semester or 45 quarter units equaling one year of full-time experience.)Experience: Three years of professional level experience one year of which was in a journey level capacity working with business systems information technology program applications business processes and procedures financial reporting and data or other accounting experience.Knowledge of:Principles and practices of financial human resources and/or other enterprise functions; project specifications development; application design; data modeling techniques; application of industry/corporate standards and conventions for systems analysis and quality assurance; installation testing and migration process and techniques; quality and version control processes; use of packaged off-the-shelf and third party application software including office automation tools; public assistance programs and C-IV application maintenance for positions within the Department of Public Social Services.Ability to:Write/modify technical and user documentation; prepare flow process diagrams and other design graphics; use basic principles and practices and functional activities for the maintenance and enhancement of enterprise systems components; gather and analyze data; reason logically draw valid conclusions and make appropriate recommendations; speak and write effectively; read interpret and apply laws rules regulations standards and procedures; establish and maintain effective working relationships with others and gain their cooperation.
SUPPLEMENTAL INFORMATION
Contact Information
For more information regarding the position please contact the recruiter Chaunte Simmons at or via email at.
APPLICATION INFORMATION
Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans Veterans Preference Policy C-3 is available here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators Inc. (AICE).
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other non-job-related factors.Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference pre-employment accommodation or other employment questions please refer to our web site .
If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or toll-free 1-.
Required Experience:
IC
Employment Type
Full-Time
