Pay range: $22-24
MUST LIVE ON SITE
The Salvation Army Mission Statement:
The Salvation Army an international movement is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
BASIC PURPOSE
The purpose of this position is to supervise the staff and all case management activities and programs. These programs are geared to provide a safety net self-sufficiency services and housing assistance to individuals in need. Program participants are seeking and receiving services at the Next Step Transitional Living Center building.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Assists with the oversight of the program-related functions to ensure adherence to The Salvation Armys guidelines and procedures.
- Responsible for the operation and implementation of all established rules and policies.
- Supervises all case management activities at Next Step.
- Supervises the provision of emergency assistance services to the residence programs.
- Maintain a safe and secure building by assisting in all security safety and resident related matters.
- Assist in the overseeing and supervision of emergency disaster preparedness supervision of drills and actual emergencies at the building. Duties include but not limited to safety of all personnel participants and assigned facilities.
- Inform document and report all incidents and direct to the Program Administrator and Officer(s).
- Oversee and submit weekly statistical reports.
- Support searches in all parts of the building for alcohol illegal drugs paraphilia and other unacceptable contraband.
- Driving assignments as assigned.
- Respond to all emergencies and notify the Program Administrator and Officer(s) and proper staff and/or agencies (Police & Fire Department).
- Responsible for fire control system safety and security of all participants.
- Must maintain and keep in good order and repair housing assigned as an aspect of employment.
- Assigns and supervises daily work tasks to Case Managers involved in the day to day program activities.
- Manages logs reports and client files.
- Manages quality and quantity of client case management appointments.
- Assists with coordinating activities of staff and interns engaged in providing assistance and case management to clients.
- Responsible for managing staff in charge of compiling clients information inputting and creating HMIS and Bridges reports for all clients.
- Manages records and prepares monthly reports for the Program Administrator and Business Administrator.
- Assures that monthly reports are completed and provided to related agencies and staff in a timely matter.
- Reviews case records and evaluates performance of staff members and recommends indicated action.
- Trains new employees in areas such as agency policy department procedures and agency or government regulations.
- Develops and maintains a community referral list for the services including community resources organizations agencies and the continuum of care as needed.
- Provides general support to the Program Administrator and other management personnel.
- Coordinates with the Program Administrator the process of assistance reports.
- Assists with personnel related paperwork processes workers compensation claims in conjunction with the Program Administrator and HR Contact.
- Coordinates support program volunteers and interns
- Coordinates with Chaplain for onsite spiritual services including spiritual assessments weekly chapels and daily devotionals.
- Acts as a liaison between The Salvation Army and community partners; such as probation officers judges and community recovery/treatment programs.
- Works with Facilities Administrator to ensure property is kept in good order. That preventative maintenance is being accomplished and repair needs are being communicated in a timely fashion.
- Provides support with special assignments and any other duties as assigned
KNOWLEDGE SKILLS ABILITIES AND OTHER QUALIFICATIONS REQUIREMENTS
- High School Diploma
- Ability to speak and write the English language at a high and professional level
- High degree of confidentiality
- Minimum two (2) years Secretary/Administrative experience
- Minimum one (1) year social service experience preferred
- Accounts Payable experience preferred
- Computer literate in Windows environment (Microsoft Office) Publisher and Outlook.
- Excellent communication skills both written and verbal.
- Excellent and professional telephone etiquette and presence
- Excellent organizational skills
- Strong ability to utilize a high level of time management and handling multiple tasks
- Must possess a valid California Class C Driver License and ability to drive a Salvation Army vehicle.
- Must be 21 years or older.
- Complete The Salvation Army vehicle course training.
PHYSICAL REQUIREMENTS:
- Ability to sit walk stand bend squat climb kneel and twist on an intermittent or sometimes continuous basis.
- Ability to grasp push and/or pull objects
- Ability to reach overhead
- Ability to operate telephone
- Ability to lift up to 50-70 lbs.
- Ability to operate a computer
- Ability to process written visual and/or verbal information
- Ability to operate basic office equipment and tools PC Fax Machine Telephone Calculator Copier Printer.
Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed would not result in undue hardship.
Required Experience:
Manager