UK Night Shift Supervisor

SmartRental Group

Posted on : 06-06-2025

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1 Vacancy

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Job Location

Liverpool - UK

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 06-06-2025

Job Description

Join our SmartRental team!

SmartRental Group is a young company with great dynamism dedicated to the operation and management of properties for the tourism and catering sector.

Our vision is to be the European leader in the market providing diverse solutions and adapted to all accommodation needs.

With more than 10 years of experience our activity focuses on hotels apartments hostels student residences and luxury residences for the elderly.

Our portfolio has brands such as SmartRental Collection Akeah Malacuna Live It Suio Evoca and Lemonade covering various vertical markets in the Living and Hospitality sector.

What will you do

Supervise night shift staff including receptionists security and housekeeping (if applicable).

Manage guest check-ins and check-outs during the night hours.

Ensure excellent guest service is delivered at all times.

Handle guest complaints or emergencies escalating major issues when necessary.

Perform nightly audits and prepare end-of-day reports (e.g. occupancy revenue incident logs).

Monitor property security and liaise with security staff to handle incidents.

Maintain cleanliness and order in lobby and common areas during night hours.

Coordinate with housekeeping and maintenance for urgent issues.

Enforce property rules and ensure quiet hours are respected.

Assist with reservations and respond to guest inquiries via phone or email.

Ensure handover and communication with morning shift staff.

What do we look for

Previous experience in hospitality preferably in a night shift or supervisory role.

Strong organizational and problem-solving skills.

Excellent communication and interpersonal skills.

Ability to work independently and make sound decisions under pressure.

Familiarity with property management systems (PMS) such as Opera Ulysses or Cloudbeds is a plus.

Basic accounting or night audit knowledge desirable.

Fluent in English other languages will be valued.

What do we offer

Permanent contract (40h/week)
Competitive salary.
Possibility of professional development and growth within an expanding company.
Discounts on our hotels restaurants and events. Additionally we also offer discounts in multiple sectors through the Perks at Work platform.

Employment Type

Full Time

Company Industry

Key Skills

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About Company

SmartRental Group

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UK Night Shift Supervisor

SmartRental Group

Job Description

Employment Type

Company Industry

Key Skills

About Company

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