Job Role: Security Officer - Nights
Working Hours: 4 on 4 off shift pattern (average 42 hours per week) - night shift (20:15pm-8:15am)
Pay: 13.46 per hour
Location: Southampton Hampshire
Reporting to: Operations Manager
Overview
An exciting opportunity has arisen at Anchor Group Services for an experienced Security Officer to join our established security team based at The Marlands Shopping Centre in Southampton.
The successful candidate must have a valid SIA Licence as a minimum with CCTV preferred but not essential as training will be provided. You will be required to provide a high level of customer service to visitors in the centre complete patrols and remain vigilant at all times.
Duties include:
- Protecting the client s property people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI s) and site-specific procedures
- Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
- Preventing and escalating incidents in a timely accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
- Operating and monitoring site CCTV equipment
- Completing reports by recording observations information occurrences and surveillance activities
- Maintaining organisations stability and reputation by complying with legal requirements
- Contributing to team effort by accomplishing related results as needed
- Acting as a first line support to customers and visitors to site providing a professional and friendly service
- Understanding the needs of our customer respond accordingly to customer queries and requests and take appropriate action
- Maintaining professional conduct at all times.
Requirements
- Full 5-year employment checkable history
- Valid frontline SIA licences DS or SG
- Customer Service experience and confidence to handle conflict in a correct manner
- Flexible to meet the job requirements
- Excellent communication skills both written and verbal
- Smart appearance and be well-groomed
- Reliable and punctual
- High level of enthusiasm and passion
- Ability to work in a fast-moving environment
Benefits
- Access to a range of nationally recognised courses to help further your career via the Anchor Academy
- Access to SIA and First Aid training at discounted rates with financial support available
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
- Wagestream - access to pay as you earn it
- Cycle to Work Scheme Available
- Full uniform provided
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
Whats Next
If you would like to be considered for this position APPLY NOW and we will be in touch.
Other companies may call this role: Security Officer Security Guard Security Personnel Protection Officer Loss Prevention Officer Security Specialist Safety Officer Security Coordinator Security Analyst Asset Protection Officer Security Operations Officer Security Risk Officer Facilities Security Officer Protection Officer Workplace Safety & Security Officer SIA Security Officer Security Enforcement Officer
Within commuting distance of: Portsmouth Southampton Fareham Gosport Havant Waterlooville Eastleigh Hedge End Chichester Petersfield Winchester Andover and Basingstoke.
Full 5-year employment checkable history Valid frontline SIA licences DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment