Your Influential Mission: You Will
- Design and test fit metal brackets for installation of our hardware in Electronic Gaming Machines
- Install hardware for demonstration systems test labs and live production
- Perform test cases in our QA test room to support our global team
- Troubleshoot issues requiring physical presence
- Support new licensee implementations working rota shifts through operational hours during the go live creche period on site
- Train customers in Neon device operation and management
- Provide remote and onsite support to our licensees
- Repair hardware returned by licensees
- Assemble test programme and package Neon computing devices
Qualifications :
Components for Success: You have
- Experience of minimum two years in field customer support
- Technical and analytical mindset with a passion for problem solving
- Strong IT skills server-based applications and networking
- Experience of the casino industry is essential
- Experience with CAD design software
- Fluent written and spoken English and Slovenian other languages advantageous
Youll Get Extra Points for being
- A team player with high level of professional communication with management and clients
- Open to occasional international travel as required
What We Offer...
- A permanent employment contract with a 6-month probation period
- The possibility of occasional remote work
- A young and dynamic team that values collaboration and positive energy
- Competitive salary
- A laptop and mobile phone provided
- Onboarding and regular professional training
- Team-building events
Additional Information :
PLAYTECH NEON
Playtech Neon is the fast growing and leading supplier of management systems to the bricks-and-mortar land based casino industry. Our team has decades of experience and unrivalled expertise in land-based casino management systems working with cutting edge technology. We provide the platforms that run the leading casinos and resorts worldwide.
Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.
Remote Work :
No
Employment Type :
Full-time