Casino Host

• Develop a base of players and ensure they receive personal attention and quality service in accordance with the     companys established marketing strategies.
•  Recruit players through a variety of direct sales activities such as direct mail telemarketing referrals guest visitation and on/off-site events.
• Continuously develop and sustain personalized relationships with guests with increased focus on premium players.
• Respond to guests special requests as well as guest inquiries or concerns in a calm prompt and courteous manner.
• Issue complimentary services consistent with company and department policies.
• Participate in player development and marketing activities and events to ensure development of one-on-one relationships and to cultivate guest loyalty.
•  Represent the company in public relations and marketing efforts both on- and offsite generating new and repeat business and helping to reaffirm the goals and objectives of the company.
• Continuously develop and sustain personalized relationships with guest with increased focus on premium players.
•  Utilize multi-channels marketing efforts to reactivate declined play.
•  Monitor all comps and ensures they are within the companys comping guidelines and procedures.
•  Monitor revenue produced through marketing efforts.
•  Miscellaneous duties as assigned. 

Qualifications :

Bachelors Degree or equivalent work experience in a related field.
Three years experience in customer service preferably in the gaming industry.
Excellent oral and written skills leadership skills as well as customer service and interpersonal skills.
Must be flexible in work schedule.
Proficiency in Microsoft Office applications and player tracking systems.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming                regulations. 

Additional Information :

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Remote Work :

No

Employment Type :

Full-time