Reservations Agent
Reservations Agent
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
A part time opportunity offering 2-3 days per week.
Be the first point of contact for our guests. With your passion for high end hospitality and superb eye for detail you will demonstrate a luxury attitude in all your interactions. You will take initiative to seek out memorable ways to engage with guests and harness your creativity to deliver emotion and heart felt service in every interaction.
Through your excellent verbal and written communication skills you will ensure our guests experiences begin in a refined and personal way.
You will accurately and efficiently receive and process guest reservations ensuring a timely response to all enquiries while maintaining a skillful and knowledgeable selling approach of the Hotel services.
Qualifications :
You will harness your luxury attitude with humble excellence a distinguished presence and elevated emotional intelligence. Your pride and passion will be complemented by:
- Previous Reservations or Front Office experience in a Five star luxury environment;
- Knowledge of Opera or other booking system;
- Passion for high end hospitality with an absolute eye for detail;
- Excellent listening and communication skills with a demonstrated ability to build warm relationships;
- Flexibility to meet hotel rostering needs with weekend and public holiday work.
Please note that you will need to hold New Zealand working rights to be considered for this position.
Additional Information :
Bring passion and dedication to excellence and we will recognise your contribution with a variety of benefits rewards and development opportunities:
- We offer competitive pay with benefits
- Build your career with the New Zealand Luxury Hotel of the Year and Australasian Hotel of the Year 2024 HM Award winner
- Your loyalty card entitling you to discounted Hotel stays food and beverage rates and Spa treatments worldwide.
- Daily staff meals provided.
- Ongoing reward and recognition incentives and awards.
- Opportunities for further development and worldwide career progression within Accor.
- Work for a world-leading Global hotel company.
- Refer a friend incentive
- 24/7 free access to onsite gym
- Free ski hire during our winter months
- Anniversary stays with Food & Beverage credit to enjoy
- Wellbeing support financial advisory discounts and Employee support programmes
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Remote Work :
No
Employment Type :
Part-time
Employment Type
Part-time
