Inbound Sales Specialist
Inbound Sales Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
We Push the Boundaries of Possibilities for our Communities.
Overview of the Position Responsibilities: The Inbound Sales Specialist will generate company revenue by closing sales over the phone and providing sales solutions with a seamless. customer experience. This critical role will own the customer experience up to time of install.
Be part of our innovation- building and delivering a fiber-rich internet connection to peoples doorsteps.
What You Will Do:
- Influence customers to buy services and merchandise by following a prepared sales process to give service and product information and accurate price quotes.
- Follow assigned schedule to ensure accuratephone coverage.
- Communicatethe need to escalate calls to assure resolution of issues.
- Provide qualityinternal customer support.
- Prioritize andmove quickly between inbound and outboundcalls.
- Maintain positive consistent and effective communication with your manager team members and customers.
- Follow up with potential customers as needed via phone emailand text.
- Maintain a working knowledge of allproducts processes and systems.
- Maintain workingknowledge of department and stay current with latest policies.
- All other relateddutiesas assigned.
What You Will Need:
- High School Diploma or GED required.
- A minimum of 2years of sales or call centerexperience required.
- Telecommunications experiencepreferred.
- MS Office Suite: Outlook Powerpoint Word Excel OneNote.
- Experience with SalesForceTicket View ICOMs RPX and advanced troubleshoot techniques preferred.
- High degree of self-motivation and drive.
- Excellent written and verbal communications skills including active listening skills and telephone etiquetteare required.
- Relentless about exceeding sales to succeed.
- Advanced customer service and timemanagement skills.
- Strong organizational andinterpersonal skills.
- Ability to maintainprofessionalism in challenging and/or changing situations.
- Must be able to pass a background anddrug test prior to employment.
- Prolonged periods of sitting at a desk and working on a computer.
- Regularly required to talk and hear.
- Required to use hands handle objectsand paperwork.
- Required to use close vision and beable to focus.
- Required to refrain from personal useof technology during working hours.
- Must be able to operate office equipment including but not limited to telephone headset computer andprinter.
- Required to liftupto 5lbs at a given time.
- Must have reliable transportation.
Why Work at Bluepeak
- Competitive Compensation Annual Bonus Eligibility
- Comprehensive Benefits Package Including Medical Dental Vision Life and 401(k)
- Generous Vacation and Paid Sick Time Paid Holidays and Personal Days
- Professional Development With an Emphasis on Internal Promotion.
- Employee Discounts on Bluepeak Services Including Internet.
- Progressive and inclusive work culture in which our team has the flexibility support and resources to be successful in their careers!
About Us
We believe that the size of the city shouldnt determine the quality of the why we are building for you: Faster more reliable and without the things that get in the way of great servicelike red tape hidden fees and slow response times. And with up to 5gigabitsof speed for residential customers and 10 gigabits for businesses we are whole new ballgame- from internet to TV to connecting every device in your home to powering your business were not only providing the best fiber connections in your community but were also meeting the growing needs for how you live.
Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
