Audio/Video Security Technician - Greenville, SC

Phoenix Systems is growing and we are looking for an experienced Audio/Video installation technician to join our amazing team in Georgia. This position will report to the Alpharetta GA office and will support business between Greenville SC and Atlanta GA including the surrounding areas.

Candidates will need to reside in or around the Greenville SC area.

Candidates should be self-motivated personable and of good character. You should be passionate about the design and installation of residential smart home automation systems home theater rooms security networking shades and all about providing world class service to our high-end clients.

Essential Duties and Responsibilities:

• Performs service installation and activation of security systems surround sound systems system components speakers TV hangs and remote controls.
• Perform Rough-in and Trim work on houses still in construction phase.
• Identify and repair security system malfunctions and false alarms
• Troubleshoot and repair existing wiring installed for Phone/Data/Intercom/Security/WAPs/Basic Audio/Cameras/etc.
• Learn and understand security systems Phoenix Systems installs and services (2Gig DSC QOLSYS Etc.)
• Handle installation of networking requirements for Routers Switches DVRs Network Components WAPs etc.
• Learn and understands monitoring protocol with Phoenix/Monitoring Station/Primary Responders for alarms
• Communicate with customers to review work orders
• Provide instruction/training to customers/end user on the system functions and operations
• Accurately assess system design and functionality when adding additional components
• Handle after hours emergency service calls (as assigned on a rotation basis)
• Communicate pricing for monitoring rate tiers to customers
• Install setup and train homeowners on AV component packages.
• Perform other duties as assigned.

Qualifications and Education Requirements:

• Minimum of 2 years of experience with Security/AV Installations required
• Have in depth knowledge of security systems operation functions and wiring requirements
• Understands cable types and technologies and can distinguish which types to use in installation scenarios
• Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
• Ability to work in a clean and unobtrusive manner
• Ability to work independently and to carry out assignments to completion within standard accepted practices.
• Must have or be willing to obtain basic tools to perform job responsibilities.
• Must be able to clear a background check and drug screening
• Clear MVR required
• Technical or Vocational related schooling is preferred

Physical Requirements:

• While performing the duties of this job the employee is regularly required to stand walk use hands to finger reach with hands and arms stoop kneel talk and hear.
• Frequent use of step ladders and extension ladders
• Frequent amount of lifting up to 50 pounds
• Occasional lifting of up to 100 pounds
• Frequent day trips and some overnight trips required

Work Environment:

• Active construction sites
• Exposure to marked changes in temperature and humidity and exposure to dust.
• Moderate noise

Benefits:

• Paid Time Off Program - Start accruing PTO your first week!
• Eight Paid Company Designated Holidays
• 401(k) w/company match
• Health Dental and Vision Insurance options that start the 1st of the month after 60 days of employment
• Short Term Disability Options
• Long Term Disability Options
• Employee Assistance Program
• Life Insurance Options
• Employee Discount
• Free Alarm Monitoring
• Take home vehicle
• Gas/Vehicle Maintenance paid by company
• Monday - Friday daytime work schedule
• Positive work culture with opportunities for advancement and growth