drjobs Receptionist

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Job Location drjobs

Rochester Hills, MI - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Receptionist

Were looking for an receptionist that is great answering the phone and greeting customers when they come in the door. Someone with a big smile and a desire to take care of our customers.

Benefits:

  • Medical Dental Vision Insurance

  • Life Insurance

  • 401k

Responsibilities

  • Calculate the customers bill using the dealerships computer system

  • Receive cash checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket

  • Make change accurately and issue receipts to customers

  • Answer phones and direct consumer to the proper department and follow up in a timely manner

  • Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution

  • Operate switchboard telephone system

  • Communicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold

  • Assist the managers with various clerical duties as needed

  • Be friendly professional courteous and efficient when working with all customers and employees

  • Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

  • Experience with Microsoft Office suite is a plus

  • Available to work flexible hours on weeknights & weekends

  • Ability to communicate customers interests needs and requests to management and sales personnel

  • Professional personal appearance

Employment Type

Full-Time

Company Industry

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