Senior Client Services Specialist
Senior Client Services Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Senior Client Services Specialist (Dutch/French)
Location: Luxembourg Hybrid
Type: Full-time Permanent
Are you an experienced professional in the financial or life insurance sector passionate about client relations and operational excellence A leading institution in the industry is seeking a Senior Client Services Specialist to support its Partner & Client Services department and manage relationships with Belgian and Dutch partners.
Your Key Responsibilities:
- Serve as the first point of contact for institutional clients and partners (brokers asset managers custodian banks) from Belgium and the Netherlands
- Provide day-to-day operational and administrative support ensuring a seamless onboarding process for new partners
- Collaborate closely with Legal Compliance Wealth Planning Sales and Asset Controlling teams to resolve inquiries and support cross-functional workflows
- Coordinate client requests and ensure regulatory compliance particularly related to AML procedures
- Participate in internal projects and contribute to the evolution of client servicing standards
Your Profile:
- Minimum 5 years of experience in a similar client services or partner management role within the financial services or life insurance (LPS) industry
- Fluent in Dutch and French (written and spoken) this is mandatory
- Professional level of English is a strong advantage
- Strong client orientation excellent communication skills and a proactive approach
- Rigorous and structured work style with solid organizational abilities
- Comfortable working independently and as part of a collaborative team
- Proficient in Microsoft Office Suite
Important Notes:
- This is a non-management role with no direct reports
- The position is not eligible for visa sponsorship applicants must be authorized to work in Luxembourg or the EU
Whats Offered:
- Remote work flexibility:
2 remote working days per week for Luxembourg residents
34 days of remote work per year for non-residents - Generous time-off policy:
35.5 days of annual leave (including RTT/TOIL) - Employee benefits:
Corporate mutual insurance
Meal vouchers
Salary distributed over 13 months
Employment Type
Full Time
