Life Solutions Specialist
Life Solutions Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
About the Role
As a Life Solutions Specialist you will maximise inbound and outbound call opportunities as well as lead referral opportunities to promote the HCF Life products within a general advice model. You will provide complete and appropriate solutions for every customer to boost revenue growth member acquisition and enhance the value of the members and prospects relationship with HCF. You will report to the Life Sales Team Leader.
This is a full time permanent role based at Parramatta with hybrid working available.
Responsibilities:
Handle all sale enquiries on HCF Life products provide accurate information to customers
Promote products and recommend suitable policy options
Build strong relationships with customers and deliver exceptional customer service
Meet and exceed sales targets and other KPIs
Effective pipeline management
About You
You will be results driven and be able to work to sales targets. To be successful you will have:
Previous sales experience within a contact centre (life insurance experience preferred)
Excellent communication and negotiation skills over the phone
A strong drive and motivation to succeed
Resilience problem-solving skills with a positive can-do attitude and willingness to embrace change
Ability to work autonomously and within a team and achieve sales and performance objectives
Ability to work under pressure
About HCF
At HCF our purpose is to bring our human touch to healthcare. Since 1932 weve been putting our members and their health first. As Australias largest not-for-profit health fund we cover 2 million members with health life travel and pet insurance and our vision is to make healthcare understandable affordable high quality and member centric.
We want to be true health partners to our members easily guiding the healthcare choices that are right for them. At HCF our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward walk in their shoes stay human make it better and get there together.
Culture & Benefits
Purpose-driven passion
Were united by a common purpose: to make healthcare affordable understandable high quality and member-focused.
Wellness and work-life balance
Well empower you with the necessary skills and tools to support your personal wellbeing journey ensuring you perform at your best. Our offerings include:
50% subsidy on HCF hospital and/or extras cover
18 weeks of parental leave for all new parents
Mental health and wellbeing programs including workshops fitness classes flu vaccinations skin checks and more
Discounts on HCFs products including life pet and travel Insurance as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees irrespective of their unique characteristics including age ethnicity cultural or spiritual background gender identity disability education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process please reach out to Talent Acquisition to discuss.
We encourage applicants to submit their applications at their earliest convenience as at HCF we review applications as they are submitted and may have filled the role prior to the job closing date.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
