FLEX Manager - Digital Product Intelligence and Experimentation
FLEX Manager - Digital Product Intelligence and Experimentation
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The FLEX Manager Digital Product Intelligence and Experimentationsupports a team dedicated to delivering actionable insights that drive business growth and enhance customer experiences across Marriotts global digital platforms including mobile apps brand sites hotel websites and onsite touchpoints (e.g. mobile key in-room television chat). This role focuses on optimizing e-commerce conversion funnels and improving digital experiences products and features through testing and continuous improvement across the entire customer journeyfrom inspiration through the guest experience.
As a Digital Experimentation Manager you will collaborate closely with the Digital Experimentation and Digital Product teams to optimize Marriotts owned digital channels further company initiatives attract more guests to hotels worldwide and provide better online experiences for digital visitors. The ideal candidate is a quick learner who is resourceful eager to make an impact and capable of thriving independently in a fast-paced environment managing evolving challenges ambiguity and minimal supervision effectively. You excel in collaboration skillfully bridging business requirements with the necessary insights and analytics to help the business achieve its goals.
Key Responsibilities:
- Conduct analyses around consumer aha moments and customer journeys (e.g. differentiating a visitor who doesnt book from a customer who books once or multiple times) to identify new testing opportunities.
- Analyze the value of consumer actions to better assess the impact of various A/B tests.
- Collaborate with product and experimentation teams to generate test ideas and bring consumer insights to life through new product features.
- Monitor tests for critical issues while they are live.
- Analyze experiment results based on test hypotheses and success metrics.
- Democratize data insights and learnings leveraging them to generate future test ideas.
- Recommend which test variants to implement.
- Create self-service tools to provide quick feedback on less consequential tests that do not require deep-dive analyses.
Candidate Profile:
Education and Experience Required:
- 4-year degree from an accredited university in computer science information technology applied mathematics statistics engineering operations research analytics or a similar quantitative discipline.
- 2 years of relevant experience ideally in statistical analysis marketing analytics or a related technical discipline.
- Familiarity with A/B testing concepts and an understanding of statistical methods related to study design and analysis.
- Hands-on experience with digital analytics tools including Adobe Analytics Google Analytics Mixpanel and others demonstrating an understanding of digital data analysis and its practical applications.
- Proficiency in SQL with the ability to design and optimize queries and manage datasets effectively.
- Strong data analysis skills and experience including querying and manipulating large datasets structuring analyses independently synthesizing complex information from multiple sources creating stellar visualizations and applying data modeling and statistical analysis techniques.
- Education and Experience Preferred:
- Advanced (Masters) degree in a related quantitative discipline.
- Experience with Tableau Looker Power BI or other similar data visualization and business intelligence tools.
- Experience manipulating large datasets in Python R or SAS is a strong plus.
Support Digital Channel Analytics:
- Deliver on the needs of key stakeholders.
- Provide technical expertise and support to internal and external stakeholders.
- Develop specific goals and plans to prioritize organize and accomplish work.
- Determine priorities schedules plans and necessary resources to ensure project completion on schedule.
- Collaborate with internal partners and stakeholders to support business and initiative strategies.
- Communicate concepts clearly and persuasively.
- Generate and provide accurate and timely results in the form of reports presentations etc.
- Demonstrate an understanding of business priorities.
Additional Responsibilities:
- Provide information to supervisors and co-workers by telephone in writing email or in person in a timely manner.
- Demonstrate self-confidence energy and enthusiasm.
- Stay up-to-date technically and apply new knowledge to the job.
- Inform and update leaders on relevant information in a timely manner.
- Manage time effectively and conduct activities in an organized manner.
- Present ideas expectations and information concisely and organized.
- Use problem-solving methodology for decision-making and follow-up.
- Perform other reasonable duties as assigned by the manager.
The pay range for this position is $40.81 to $60.48 per hour.
Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.
FLEX opportunities offer coverage for medical dental vision health care flexible spending account dependent care flexible spending account life insurance disability insurance accident insurance adoption expense reimbursements paid parental leave 401(k) plan stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan and childcare discounts. Benefits are subject to terms and conditions which may include rules regarding eligibility enrollment waiting period contribution benefit limits election changes benefit exclusions and others.
Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid for candidates within a commuting distance to Bethesda MD; candidates outside of commuting distance to Bethesda MD will be considered for Remote positions.
The application deadline for this position is 14 days after the date of this posting June 3 2025.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive people-first are committed to non-discrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Employment Type
Full-Time
