Senior Data Analyst / Data Modeler
Senior Data Analyst / Data Modeler
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1 Vacancy
Job Description
About ngrok Inc.
At ngrok we believe that doing networking the right way should also be the easy way. Over the last 10 years weve given developers and engineers simple interfaces for getting traffic into their apps and APIs without forcing them to deal with legacy proxies external load balancers or VPNs and were now part of the standard stack for more than 9 million developers at some of the worlds top technology brands like GitHub Okta HashiCorp and Twilio.
Over the last few years weve completely changed how that interface looks and works to make it easier more composable and infinitely flexible. We now give anyone who needs a front door to their apps or APIs powerful tools to orchestrate traffic secure public endpoints accelerate their services on a global network observe all traffic passing to/from their network and much more. The ngrok that millions love and trust has been completely transformed for the better.
About the Role
As we continue transforming how developers orchestrate and secure their networks were building out a world-class data team to help us understand usage patterns optimize product performance and guide key business decisions with evidence-not assumptions.
Were looking for a Senior Data Analyst/Modeler who will be instrumental in building our data models defining key metrics and uncovering insights that guide both product innovation and go-to-market strategies. Youll work closely with cross-functional teams-from engineering and product to marketing and growth-to help us make smarter faster decisions backed by data. We expect you to become the resident expert on the product and our customers.
This is a hybrid position based out of our San Francisco office on Tuesdays and Wednesdays.
What Youll Do
- Design implement and maintain clean reusable and scalable data models using dbt for all teams across ngrok from product to GTM and finance.
- Analyze user behavior product adoption and performance across ngroks core services.
- Partner with Product Engineering and GTM teams to define KPIs and deliver actionable insights.
- Create dashboards in Superset and reports to communicate trends and uncover opportunities for optimization.
- Build predictive and diagnostic models to support business planning and user segmentation.
- Help maintain data integrity and drive best practices in data governance and quality.
What Were Looking For
- 7 years of experience in data analytics business intelligence or data science.
- Strong proficiency in SQL and hands-on experience working with business and product teams to build self-service analytics datasets and dashboards.
- Experience working with high volume high velocity data sets that model complex real-world systems
- Experience with a data modeling tool such as dbt or SQLMesh and an orchestration tool such as Dagster or Airbyte for managing data pipelines.
- Experience being part of or working with engineering teams and navigating version control (e.g. git) command line tools and CI
- Strong experience with BI tools (Superset Looker Mode Metabase or similar).
- Ability to translate complex data into clear actionable insights.
- Solid communication and collaboration skills-especially in a remote environment.
- Bonus: Background in supporting product-led growth (PLG) or developer-focused SaaS.
Why ngrok
- Work on a product loved by millions of developers around the world.
- Join a small high-impact team where your voice matters.
- Flexible work hours and strong async culture.
- Competitive compensation equity and benefits.
- A culture that values autonomy transparency and deep respect for builders.
Compensation
Tier 1 (SF LA Seattle NYC): Minimum salary of $172000 to maximum $215000
Job level and actual compensation will be evaluated based on factors including but not limited to qualifications objectively assessed during the interview process (including skills and prior relevant experience potential impact and scope of role) internal equity with other team members market data and specific work location. We provide an attractive mix of salary and equity.
#LI-Hybrid
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All candidates must be US-based and legally authorized to work in the United States.
If your experience is close but doesnt fulfill all requirements please apply. ngrok is on a mission to build a special company. To achieve our goal we are focused on hiring people with different backgrounds perspectives and experiences!
Benefits
Compensation for this role depends on level but we provide a competitive mix of salary and equity.
We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.
We provide healthcare dental and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.
We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.
Required Experience:
Senior IC
Employment Type
Full Time
