DescriptionYou are a strategic thinker passionate about delivering solutions to clients. You have found the right team.
As a Relationship Manager within Merchant Services you will be primarily responsible for a select portfolio of Petroleum Middle Market clients. You will partner closely with the firm-wide bank coverage team including JPMorgan Payments Treasury Services. You will be accountable for maintaining strong relationships with key decision-makers and influencers within those assigned client relationships. You will meet JP Morgan Merchant Services profitability goals through strategic client management re-contracting of existing business and identification pursuit and acquisition of incremental business within the designated portfolio.
Job Responsibilities:
- Achieve firm-wide business objectives including the annual revenue plan at target margins; by maintaining and growing existing relationships identifying incremental business and maintaining high levels of client satisfaction
- Execute sales/support strategies in conjunction with other lines of business; including but not limited to the Commercial Bank JPMorgan Payments Treasury Services FX and Card Services to optimize product and service delivery
- Acts as a principal point of contact to internal partners and as the primary contact for the client relationship on behalf of Merchant Services
- Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments Treasury Services
- Clearly understand client needs by applying a strategic consultative selling approach to cultivate payment optimization strategies develop appropriate product solution recommendations and grow the business
- Prepare and deliver quarterly business reviews and analysis on strategic client relationship as well as provide compelling financial and market analysis to support proposals to expand business
- Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment.
Required qualifications capabilities and skills:
- 8 years ofexperience within a strategic relationship management role business development role; or technology related experience with
- Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients
- Experience and comfort level working with C-suite level client stakeholders
- Experience collaborating across multi-faceted financial institutions or similar institutions especially with relationship bankers product service and operations partners
- Demonstrated ability to work across cultures with internal teams and external clients
- Exceptional relationship management skills strong presentation skills and exceptional verbal and written communication skills
- Travel required-25%
Preferred qualifications capabilities and skills:
- Bachelors degree or equivalent experience; MBA desired
- Expertise in specialized industries such as with other financial institutions fintech billers major andspecialty retail and vertical knowledge within the payments industry is a plus
- Petroleum industry experience a plus and strongly preferred
Required Experience:
Chief