Inside Sales Clerk
Inside Sales Clerk
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Job Description
Summary:
Customer Service Clerk This role is responsible for managing day to day execution of data entry and Customer Service support for strategic Aerospace accounts to ensure on-time execution delivery and overall performance of new and existing awards. This role works closely with Sales Program Management and Operations to support the Program/Account Management Process.
Main Duties and Responsibilities:
- Ensure premier service and full customer satisfaction through internal administrative support
- Build and maintain strong relationships with Sales Team and internal focals
- Purchase Order / Change Order Entry
- Customer shipment setup including will call and freight forwarding and Advanced Shipment Notification creation
- General administrative tasks as needed
- Additional Duties as assigned.
Requirements: Any combination of education and experience providing the required skill and knowledge for successful job performance will be considered. Typical qualifications would be:
Must be a U.S. citizen lawful permanent resident of the U.S. protected individual as defined by 8 U.S.C. 1324b(a)(3) the International Traffic in Arms Regulations (ITAR)
High energy self-motivated team player with a willingness to learn
Must have strong interpersonal skills working with internal teams
- Hands-on approach with attention to detail. Leads by example
- 1 years experience with order entry software systems
- Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals
- Must have excellent written and verbal communication skills in English
- Efficient phone and video conferencing skills and the ability to interact professionally with others
- Must be able capable and willing to troubleshoot and problem solve to improve customer service
- Ability to work in a high-concentration and fast-paced manufacturing environment
- Experience with ERP or MRP systems a plus
Employment Type
Full-Time
