Field Service Engineer - Midlands
Field Service Engineer - Midlands
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Job Description
Can you bring an innovative and proactive mindset to our technical team Join Trakas UK division part of the ASSA ABLOY Group covering Central England and enjoy a collaborative culture that empowers you to build a career you can be proud of.
What would you do as our Field Service Engineer
As a Field Service Engineer you will be required to carry out planned preventative maintenance across various products within the Traka range. This is a customer-facing role and requires the highest level of customer service at all times to meet the standards of our blue-chip customer base. This role will cover the heart of England but could also involve other national and international travel.
You would also:
- Carry out annual on-site maintenance of Traka systems ensuring compliance with company guidelines and standards.
- Follow safe working practices and adhere to both Traka and customer site health and safety policies.
- Provide support to customers complete electronic documentation promptly and escalate issues when necessary.
- Manage returns document processes and repair products where possible.
- Undertake additional tasks as requested by management to support company objectives.
The skills and experience you need
We are looking for someone who:
- Has a UK driving license and is willing to travel extensively across the UK including overnight stays when required.
- Has hands-on experience with electronic and electromechanical systems hardware maintenance and basic diagnostics.
- Is confident using laptops/tablets with basic proficiency in the use and installation of various software packages along with the ability and willingness to learn and use new software quickly.
- Is comfortable working on customer sites adhering to safe practices and maintaining accurate electronic records.
- Can pass high-level security checks and build long-term relationships with customers through professional service.
What we offer
We are passionate about providing amazing opportunities and benefits so you can continue and progress a lifelong career with us.
Here is what we have to offer:
- Learning and career development opportunities whether its online learning management training or enhancing your skills.
- A competitive salary and incentive schemes .
- 25 days holiday bank holidays.
- Ex-gratia day for Christmas Eve.
- Access to an online benefits portal.
- ASSA ABLOY Family Brand discount (Yale).
- 2 x Annual salary life cover.
- Company Pension scheme standard 5%.
- Bi-annual discretionary bonus.
- Access to Employee Care scheme.
We review applications regularly so dont wait
We are building diverse inclusive teams and encourage applications from everyone who can see themselves working with us.
To make sure your personal data is safe we do not look at any applications sent by email or post. If you have any questions about the role or the process email Giulia Virde at
Lets create a safer and more open world - together!
To find out more about us visit
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.
As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.
As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.
#LI-WGIE
Required Experience:
Unclear Seniority
Employment Type
Full Time
