About Us
At Customer Alliance we believe feedback isnt just data its the foundation of trust growth and lasting relationships.
Based in Berlins vibrant tech scene were a remote-first SaaS company with an extensive footprint in hospitality tech on a mission to help businesses exceed expectations and become truly loved by their customers. Our platform captures feedback analyzes it with smart technology and turns it into clear actionable insights helping companies in hospitality healthcare and automotive thrive.
Were an international team of curious minds and passionate builders. Feedback isnt just part of our product its at the core of how we collaborate improve and grow.
Youll thrive here if:
- You value impact
- You believe great ideas can come from anywhere
- You take ownership and enjoy solving hard problems
- You want to grow with a team thats ambitious but humble
If youre ready to help shape the future of customer experience and be part of a product-led team that moves fast and thinks big youll fit right in.
Your responsibilities:
- Build and maintain scalable backend services using PHP 8.4 (Symfony 7) and Scala
- Design robust APIs and integrate across services
- Write clean testable code with a strong focus on maintainability and performance
- Develop and support features powered by generative AI bringing intelligence to our product
- Collaborate with product managers designers and frontend engineers to ship end-to-end features
- Drive initiatives that improve our software architecture and scalability
- Continuously contribute to our engineering culture by sharing knowledge and challenging the status quo
We expect:
- 4 years of professional experience in backend development
- Solid understanding of SQL and experience building scalable data platforms
- Hands-on experience with Symfony or Laravel
- A strong testing and debugging mindset
- Experience building or integrating features with GenerativeAI or a strong interest in learning
- Clear and confident English communication skills in both writing and verbal skills
- A proactive mindsetyou dont wait to be told what to do; you seek clarity drive ideas forward and own your work
Our stack:
- HTML5 (S)CSS JS VueJS
- Symfony 7 with Doctrine ORM
- PHP 8.4
- Scala
- Mysql
- Redis
- RabbitMQ
- ElasticSearch
- Nginx Varnish
- Docker
- Linux
What we offer:
- Hybrid work from our dedicated Mindspace office in central Berlin (Hausvogteiplatz Mitte)
- Full membership at Mindspace (co-working) allowing you to work from any of their locations
- Budget to bring remote team members together and work in person
- Work with highly experienced smart and ambitious people motivated to build great products
- Earn extra vacation days each year (Start 26 days Max 34 days)
- FitX gym membership available at all locations