Client Manager Associate, Select Market - Chicago, IL
Client Manager Associate, Select Market - Chicago, IL
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1 Vacancy
Job Description
Client Manager Associate Select Market
The Client Manager Associate Select Market will assume overall responsibility for assisting Sales Representatives in the renewal process as well as recognizing opportunities to add additional lines of coverage to existing business. This position requires the individual to be an ambassador to the business and use best practices at all times.
The Client Manager Associate is directly and/or indirectly accountable for activities associated with plan retention and Add Issue sales including but not limited to generating plan options and quotes for additional lines of individual will proactively mine for Add Issue opportunities as well as handle incoming renewal requests. A successful candidate demonstrates strong customer service acumen strong consulting/negotiation skills and a deep product knowledge with a high degree of operational effectiveness.
You Will:
- Provide renewal rate relief for the Select Market segment through negotiations with underwriting and generating plan options.
- Proactively identify Add Issue opportunities for the Select Market segment by generating reports and otherstrategies developed in collaboration with Sales Consultants. Follow up with producers and assistants regarding Renewal/Add Issue status; engage Sales Consultants as needed to help close the sale.
- Review Experience Reports with Sales Consultants for the Select Market segment; Package/deliver appropriate reports based on Sales Consultants authorization; Understand interpret and clearly communicate renewal rates options and add issue quotes to the Producer/Assistant.
- Deliver renewals to the Producer/Assistant/Planholder via email or mail for the Select Market segment.
- Serve as Subject Matter Expert on various Guardian systems (Salesforce CPS Panorama etc.) capabilities products and workflow procedures.
You Have:
Competencies/Skills:
- Excellent communication skills
- Excellent customer service soft skills
- Strong consultative negotiation persuasion and influencing skills sales orientation
- Ability to build and maintain collaborative working relationships at all levels
- Strong attention to detail
- Planning and organizational skills
- Strong mathematical aptitude/analytical skills
- Ability to adapt to change
- Ability to work independently
- Goal Oriented meets Add Issue/persistency goals etc.
- Computer proficiency in Microsoft Access Excel Word and PowerPoint Salesforce CPS Panorama
- Ability to represent Guardian in a professional manner
Knowledge:
- Solid knowledge of group insurance products contracts and services
- Knowledge of underwriting principles and practices
Education:
- BA or BS Degree preferred
Experience:
- 3-5 years industry experience preferably in a sales environment
- Demonstrated success in servicing Producer/Assistants/Customers
Location and Work Arrangement:
- The preferred location for this position is Guardians Chicago IL Office.
- The work arrangement will be hybrid (partial in-office presence; partial work from home).
- Occasional travel within the territory required.
Salary Range
$37140 - $61020
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education experience knowledge and abilities of the successful candidate. In addition to salary this role may also be eligible for annual sales or other incentive compensation.
Our Promise
At Guardian youll have the support and flexibility to achieve your professional and personal goals. Through skill-building leadership development and philanthropic opportunities we provide opportunities to build communities and grow your career surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardians Purpose to inspire well-being we are committed to offering contemporary supportive flexible and inclusive benefits and resources to our colleagues. Explore our company benefits at apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age race color creed religion sex affectional or sexual orientation national origin ancestry marital status disability military or veteran status or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities.Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individuals known limitations related to pregnancy childbirth or related medical conditions unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact .
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
Required Experience:
Manager
Employment Type
Full-Time
