Guest Experience Attendant

At Avani Adelaide Residences we pride ourselves on creating memorable stays by delivering seamless service across every touchpoint. Were looking for a friendly flexible and guest-focused Guest Experience Attendant to join our team someone who can confidently assist across both Front Office and Food & Beverage operations.

This is a hands-on dynamic role perfect for someone who enjoys variety and thrives in a guest-facing environment. Youll be a key part of our boutique hotel experience ensuring our guests feel welcome well cared for and delighted from check-in to check-out and everywhere in between.

Key Responsibilities:

• Welcome guests on arrival and handle check-ins/check-outs with efficiency and warmth
• Assist with food and beverage service in our caf bar or during in-room dining
• Provide local recommendations handle guest requests and respond to feedback promptly
• Deliver orders clear tables and maintain cleanliness of the F&B area
• Set up and pack down breakfast or function areas as required
• Coordinate with housekeeping and other departments to ensure guest needs are met
• Process payments accurately and maintain up-to-date guest records

Qualifications :

To be successful you will have:

• Previous hospitality experience across front office and/or F&B (preferred)
• A positive adaptable attitude and excellent communication skills
• Confidence in handling multiple priorities in a fast-paced environment
• A passion for creating memorable guest experiences
• Availability to work across a 7-day rotating roster including weekends and evenings
• RSA Certificate (or willingness to obtain)

Additional Information :

At Minor Hotels we value our people as the heart of our success. Joining Minor means youll enjoy a rewarding package designed to support your professional growth wellbeing and work-life balance:

• Competitive Compensation: A highly competitive negotiable remuneration package tailored to your experience and expertise.
• Career Development: Comprehensive professional induction and ongoing training to fuel your career progression plus potential financial support for education aligned with Minor Hotels business needs (eligibility applies).
• Exclusive Discounts:
  • 50% off accommodation at all Minor Hotels brands across Australasia with a 20% discount for friends and family.
  • Discounts on international accommodation food and beverage outlets worldwide.
  • Savings and cashback at over 400 popular retailers in Australia and New Zealand
  • Discounts on entertainment and experiences.
  • Discounted furniture purchases to enhance your personal space.
  • NIB insurance discounts for added financial security.
• Leave Benefits: Generous paid leave including parental leave and birthday leave.
• Wellbeing and Support:
  • Access to Uprise Employee Assistance Program (EAP) and tailored wellness programs.
  • Exclusive benefits at Elysia Wellness Retreat including accommodation dining wellness activities spa treatments and one-on-one wellness consultations.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation collaboration and personal growth.

Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand. 

Remote Work :

No

Employment Type :

Casual