Creative Services Manager

About the Opportunity

The Creative Services Manager leads the development and delivery of high-quality content and communications that enhance the Universitys brand supports student recruitment and contributes to broader reputation and revenue goals.

This role oversees a multidisciplinary team of graphic designers copywriters and video producers ensuring creative outputs are compelling and audience-focused and delivered on time on brand and aligned with strategic objectives and stakeholder expectations.

The Creative Services Manager collaborates with heads of key areas including Marketing Future Students and Marketing Technology to understand priorities and identify opportunities for content that enhances engagement across the marketing and sales funnel.

Key Responsibilities

• Shape and improve content and creative service delivery models and processes.
• Collaborate with senior leaders to align strategy prioritise work and manage resources.
• Establish workflows and project systems to ensure timely efficient project delivery.
• Develop content tools templates and guidelines to support consistent brand execution.
• Lead a creative team of designers writers and video producers; manage workload and output.
• Champion Griffith Universitys brand locally and globally ensuring visual and messaging consistency.
• Advise senior stakeholders on brand and marketing strategy and tactics to enhance impact and alignment.
• Manage budgets including outsourcing where needed to balance capacity and quality.
• Lead cross-functional teams to deliver compelling marketing outputs across multiple channels and audiences..
• Navigate competing priorities stakeholder needs and complex projects with strong communication and influence.
• Ensure marketing initiatives meet quality compliance and governance standards.

About you

• The occupant of this position will hold relevant postgraduate qualifications in a relevant discipline and/or extensive relevant experience in marketing or creative agency services preferably within a higher education context.

Candidates must have full unrestricted Australian work rights and may be subject to a National criminal history check. Please note sponsorship is not available for this role.

What we can offer

This is a fixed term opportunity until 13th November 2026 based at Brisbane South (Nathan). As Griffith is a multi-site University you may be required to work across other locations.

Salary is HEW 9 -  Base range - $132655.36 - $137398.61 17% super. Full package range - $155206.78 - $160756.38.

Additional Information :

Why join Griffith

As a values-led organisation at Griffith University weve worked hard to create a dynamic and strong organisational culture. We offer:

• Wide range of Learning and Development opportunities
• Mix of on campus and work from home options available and a supportive work environment
• Salary packaging options and corporate health discounts
• Generous leave entitlements including paid parental leave and leave loading
• Support with future learning opportunities through our educational staff assistance scheme
• Opportunities for internal mobility
• Health Safety and Wellbeing initiatives on campus Gym facilities

At Griffith were committed to providing a safe and inclusive environment for all - whoever you are and wherever youre from. If you require any accommodations we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Griffith University values diversity inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. For more information please visit our Equity Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information please refer to Griffiths Modern Slavery Policy.

How to apply

Please submit your application online and ensure it includes the following:

• A covering letter outlining your suitability for the role please refer to the qualifications above and the position description.
• Current curriculum vitae/resume including full contact details

For application and recruitment advice please reach out to Laura Whitworth Talent Acquisition Partner on 

Closing date: Wednesday 18th June @ 11:59PM. All applications must be submitted online.