Supervisor - Accounts Receivable
Supervisor - Accounts Receivable
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location:
Avera Downtown Building-Sioux FallsWorker Type:
RegularWork Shift:
Day Shift (United States of America)Position Highlights
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.
A Brief Overview
Primary day-to-day oversight and accountability of the operations employees and billing office functions. This role leads the team to ensure patient accounts are being worked timely accurately and that monitors metrics to ensure best practice performance is being achieved. The Supervisor may also interact with patients through escalated patient phone calls or complaints. The Supervisor serves as the primary liaison between his or her team and other revenue cycle leaders to share feedback in efforts to achieve goals set forth by department managers and directors. It is also responsible for hiring staff monitoring productivity training coordination and managing any conflict among immediate staff members.
What you will do
- This position serves in a key leadership role to implement monitor and facilitate improvement in the overall quality timeliness and accuracy for the department functions.
- Effectively communicates and explains policies and procedures within the team and outside of the team when needed.
- Collaborate with other department leaders to review identified trends and is part of the team to implement workflow that follow best practice and drive efficiency.
- Sets daily weekly and monthly goals for the team that aligns with strategic goals. Works closely with next level leader on future goals for the department.
- Builds engaged and empowered teams through onboarding and continuous learning. Ensure staff performance metrics are consistently tracked and reviewed with the team members to enhance accountability. Coaching/mentoring of team members to help them excel in their positions and ready for future opportunities.
- Share feedback of any issues that may require change to workflow or further training to revenue cycle leader. Analyze quality of work within billing area.
- Responsibilities include interviewing hiring developing training and retaining employees; planning assigning and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.
Essential Qualifications
The individual must be able to work the hours specified. To perform this job successfully an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others hear understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge skills and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions as long as the accommodations do not cause undue hardship to the employer.
Required Education License/Certification or Work Experience:
- Bachelors Business economics management accounting or related field or three to four s of related experience and/or training or an equivalent combination of education and experience.
Preferred Education License/Certification or Work Experience:
- Experience in leading multiple projects to completion
- Experience in building and working in teams and ability to communicate with all levels of the organization
- Experience in creating and implementing new processes
Expectations and Standards
- Commitment to the daily application of Averas mission vision core values and social principles to serve patients their families and our community.
- Promote Averas values of compassion hospitality and stewardship.
- Uphold Averas standards of Communication Attitude Responsiveness and Engagement (CARE) with enthusiasm and sincerity.
- Maintain confidentiality.
- Work effectively in a team environment coordinating work flow with other team members and ensuring a productive and efficient environment.
- Comply with safety principles laws regulations and standards associated with but not limited to CMS The Joint Commission DHHS and OSHA if applicable.
Benefits You Need & Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced healthy lives. Benefits are designed to meet needs of today and into the future.
PTO available day 1 for eligible hires.
Free health insurance options for full-time single coverage on Avera High Deductible Health Plan
Up to 5% employer matching contribution for retirement
Career development guided by hands-on training and mentorship
Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability Veteran Status or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application please call 1- or send an email to .
Required Experience:
Manager
Employment Type
Full-Time
