Referral Coordinator - Nephrology

Maria Parham Health

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. With 205 licensed beds Maria Parham Health is equipped for every health care need one can encounter. We are fully licensed by Joint Commission the College of American Pathologists and Rated Highest In-Patient Safety from Leapfrog.

Where We Are:

Henderson offers a great outdoors including the regions largest lake providing endless hours of fun boating fishing water skiing and camping. Throw in great golfing hunting and two fantastic recreational organizations and you may find yourself having a hard time deciding what to do next!

Why Choose Us:

Health (Medical Dental Vision) and 401K Benefits for full-time employees

Competitive Paid Time Off PTO cash out and PTO donation programs

Employee Assistance Program mental physical and financial wellness assistance

Loan Repayment and Tuition Reimbursement/Assistance for qualified applicants

Robust employee recognition and awards programs

And much more

Position Summary

The Referral Coordinator is an essential part of a multidisciplinary team that provides patients high quality patient care. Referral Coordinator will process all inbound referrals from community referring providers and primary care providers. Referral Coordinator will coordinate and assure the smooth flow of the referral and authorization process to meet the needs of our patients community specialists and physicians to represent a professional and positive experience. This position will be responsible for inbound referrals and scheduling all in office appointment. The candidate must be at ease interacting with patients and physicians and create relationships that will promote a pleasant and caring practice. This role also includes insuring that other positions within the practice are being covered and providing a smooth and positive atmosphere for patients physicians and fellow workers.

Reports to: Clinic Manager

Responsibilities of the Position

Responsible for patient and insurance verification using automated eligibility verification systems.

Communicates with appropriate parties to obtain medical referrals/authorizations and ensure patient and insurance financial obligations are validated and met prior to patients visit.

Develops relationships with other Dr. Offices maintain and foster network of contacts for promoting practice services.

Uses Electronic Medical Records for scheduling/maintaining patient records and appointments.

Ability to do medical assistant and/or front desk responsibilities when needed (training would be provided) Other duties may be assigned if determined in the best interest of the practice.

Other duties as assigned.

Minimum Education

High school diploma or equivalent is required.

Required Skills

Critical thinking skills decisive judgment and the ability to work with minimal supervision.

Minimum Work Experience

Minimum 1-2 years of referral experience is preferred.

Minimum 1-2 years of Medical Office experience is preferred.

Work experience in a surgical practice is preferred.

Employees acknowledge that compliance with CarePoints HIPAA Security and Compliance Plan policies and procedures as well as all other CarePoint policies and procedures is a condition of employment and that any violation will result in sanctions up to and including termination based on the type and severity of the violation. Access to and use of Protected Health Information security clearance which allows employees to review investigate and respond to questions from payors.

EEOC Statement

Maria Parham Health is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color race sex age religion national origin disability genetic information gender identity sexual orientation veterans status or any other basis protected by applicable federal state or local law.