Senior Patient Services Rep
Senior Patient Services Rep
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
Professionally and effectively market consult and educate the advantages of Priority Medicare or Individual benefit plans to prospective members employers consultants/agents to achieve personal and corporate membership goals and objectives. All efforts will be done in accordance with Priority Health policies and procedures and CMS guidelines. Substantial knowledge of both individual and employer group products and competition is required. Will be lead trainer for agents and new External Sales Representatives.
Essential Functions
Oversees development and delivery of functional training to clerical staff using standard work.
Responsible for auditing and developing action plans for process improvement.
Schedules complex incoming/outgoing referrals complex surgeries and in-office procedures tests including medical record review of incoming referrals.
Performs tracking and trending collaborative review/audits within department/practice.
Serves as a subject matter expert/resource to the department/practice.
Possesses the ability to perform the roles of Patient Services Representative Associate and Intermediate roles when necessary.
Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Qualifications
Required
High School Diploma or equivalent
3 years of relevant experience in insurance billing access management patient financial services electronic health records lab service support or other related experience.
3 years patient registration
About Corewell Health
As a team member at Corewell Health you will play an essential role in delivering personalized health care to our patients members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators leaders and innovators that continue to build on one shared mission statement - to improve health instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence
How Corewell Health cares for you
Comprehensive benefits package to meet your financial health and work/life balance goals. Learn more here.
On-demand pay program powered by Payactiv
Discounts directory with deals on the things that matter to you like restaurants phone plans spas and more!
Optional identity theft protection home and auto insurance pet insurance
Traditional and Roth retirement options with service contribution and match savings
Eligibility for benefits is determined by employment type and status
Primary Location
SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand RapidsDepartment Name
Patient Access Services - BlodgettEmployment Type
Full timeShift
Day (United States of America)Weekly Scheduled Hours
40Hours of Work
7:00 a.m. to 3:30 p.m.Days Worked
Monday to FridayWeekend Frequency
Variable weekendsCURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members patients visitors and community. We require a drug-free workplace and require team members to comply with the MMR Varicella Tdap and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process to perform the essential functions of a job or to enjoy equal benefits and privileges of employment due to a disability pregnancy or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race color national origin sex disability age religion genetic information marital status height weight gender pregnancy sexual orientation gender identity or expression veteran status or any other legally protected category.
An interconnected collaborative culture where all are encouraged to bring their whole selves to work is vital to the health of our organization. As a health system we advocate for equity as we care for our patients our communities and each other. From workshops that develop cultural intelligence to our inclusion resource groups for people to find community and empowerment at work we are dedicated to ongoing resources that advance our values of diversity equity and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
Required Experience:
Senior IC
Employment Type
Full-Time
