Inside Sales Supervisor - Snapshot
Inside Sales Supervisor - Snapshot
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Job Description
Candidates must be within a reasonable commuting distance from the Phoenix Sales Center.
I. Job Summary
Supervises the activities of the Market Areas Inside Sales Team and provides a level of experience/expertise in the sale of WM services to customers resulting in additional revenue.
II. Essential Duties and Responsibilities
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
- Maintains and reinforces the corporate sales strategy and design with the Inside Sales Team.
- Establishes and maintains a high level of customer satisfaction on all sales transactions. Communicates to and work with the Market Area Sales Manager to help resolve escalated or unique customer issues.
- Supervises activities of the Inside Sales Department. Ensures team members meet or exceed sales call activity goals for new sales lead generation and contact productivity.
- Forecasts and recruits qualified candidates for available and/or upgraded Inside Sales Team positions.
- Executes ongoing training that provides both formal training and informal coaching sessions to Inside Sales Representatives. Encourages feedback and is available to answer questions provide direction and/or offer assistance when needed.
- Participates in training and coaching the Inside Sales staff.
- Sets up and maintains accurate customer records for all customer interactions. This includes prospect data contracts orders and service machine documentation.
III. Supervisory Responsibilities
The highest level of supervisory skills required in this job is the management of non-supervisory employees. This includes:
- Direct supervision of 15 full-time employees including:
IV. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the live and work in the US.
A. Education and Experience
- Education: Bachelors degree (accredited) or in lieu of degree High School Diploma or GED and four (4) years of relevant work experience.
- Experience: Two (2) years of direct business-to-business sales (in addition to education requirements).
B. Certificates Licenses Registrations or Other Requirements
- None required.
C. Other Knowledge Skills or Abilities Required
- Candidates must be able to: build relationships communicate with impact demonstrate professionalism demonstrate leadership/coaching make sound decisions think strategically produce results know the business influence and negotiate manage work/time and use ethical practices.
- This is a supervisory position. Placement into or advancement to this position is dependent upon individual performance local market conditions and/or Market Area requirements. This position is eligible to participate in sales compensation and recognition programs upon successful completion of training prerequisites and Market Area management approval.
The expected base pay range for this position across the U.S. is $68100 - $82000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidates relevant experience education training certifications qualifications and work location. In addition this position is eligible for commission.
Benefits
At WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on Pension and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.
If this sounds like the opportunity that you have been looking for please click Apply.
Required Experience:
Manager
Employment Type
Full-Time
