Audience Engagement Specialist
Audience Engagement Specialist
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Job Description
Remote 8am - 5pm PST
Ready to join a team thats focused on building smarter faster and better ways of working Were looking for strategic thinkers and operational problem-solvers who are passionate about using technology to shape the future of marketing.
Were looking for a strategic socially savvy Audience Engagement Specialist to help define the future of community engagement for one of the worlds leading tech brands. This isnt your typical community manager role. Instead youll be part of a growing team thats laser-focused on audience growth engagement quality and brand advocacy across the social ecosystem.
Assigned to a strategic pod youll work across key customer solution areas (CSAs) to create meaningful relevant touchpoints with our communityhelping identify conversation opportunities deepen brand affinity and drive awareness in a highly dynamic fast-evolving space.
This role sits at the intersection of editorial storytelling social strategy and audience intelligencedesigned for someone who is equal parts connector creative and operational thinker. Youll collaborate across content strategy social and ops teams to proactively surface what matters and shape whats next.
What Youll Do
- Own and drive engagement strategies for assigned pods/CSAs identifying real-time opportunities to connect with and grow our social community.
- Engage directly with audiences across channels in a thoughtful human wayno robotic replies or canned responses.
- Respond to and cultivate brand love moments surfacing high-value content linking resources and turning interest into sustained engagement.
- Act as a steward for content within your podidentifying cross-promotional opportunities integrating with editorial calendars and contributing to copy needs.
- Collaborate closely with social media managers strategists and operations teams to ensure your engagement approach aligns with broader campaign and platform priorities.
- Bring a future-focused mindsetanticipating social trends understanding shifts in CSA tiering (e.g. AI Security) and flexing engagement plans accordingly.
- Help shape best practices for community growth and engagement within a matrixed global environment.
- Serve as a connective tissue across podssharing insights amplifying whats working and helping replicate success across CSAs.
What Youll Bring
- 46 years of experience in social media audience engagement digital editorial or brand communicationsideally in tech agency or similarly fast-paced environments.
- Deep understanding of social media best practices and platform nuances (LinkedIn X Threads Reddit etc.).
- Strong copywriting and editorial instinctsable to write with clarity nuance and tone aligned to a global brand.
- Strategic agility and an understanding of how to flex engagement plans across evolving priorities.
- Experience collaborating cross-functionally with creative strategy and operations stakeholders.
- A proactive growth mindsetsomeone who loves to experiment learn from data and keep evolving their approach.
- Comfort with social tools (e.g. Sprinklr Khoros or others) editorial planning systems and agile workflows.
- Bonus: Experience in working with tiered CSAs or thematic workstreams (AI Security Dev etc.).
Why This Role Is Exciting
This is a chance to help redefine what social community engagement looks like at scale. Youll be in the drivers seat shaping how we connect with audiences across key topics building brand love and influencing global conversation through thoughtful strategic interaction.
Would you like to join aglobalorganizationthat...
- Supports well-being realistically. We understand the always-on nature of social and while work-life balance isnt perfect every day we aim to support our team with flexibility transparency and trust.
- Fosters a global culture of learning and advocacy. We believe diversity of thought background and experience strengthens our collective impact.
- Encourages innovation and smart experimentation. Were not afraid to test learn and iterate- its how we stay ahead.
- Adapts to change with agility. Change is constant and we value team members who see it as an opportunity not a disruption.
- Recognizes the power of collaboration. We reward team-minded thinking and cross-functional partnership.
- Remote-first mindset. We continue to prioritize the health and safety of our team with remote work virtual interviews and virtual onboarding remaining in place for the foreseeable future.
Compensation Range: $90000 - $100000
This compensation range is indicative of the role. Compensation offered is on the basis of evaluation during interview process the candidates range and depth of experience business and market financials and internal pay parity.
Please note that all official communications regarding this job opportunity will be sent from email addresses ending with @. Be cautious of any correspondence originating from other email domains and refrain from sharing personal information in such cases.
Would you like to join a global organization that...
- Embraces work-life balance our employees well-being remains a top priority for us
- Promotes a culture of learning and advocacy across the globe - diversity will enable us to strengthen our impact
- Encourages innovation and experimentation
- Understands that changes willoccurand adaptability is crucial to assist when it does
- Emphasizes and rewards collaboration
- Works remotely.
Want to know more
Check us out at so you know we dont have a dress code but we do have a strict no jerk policy.
Designitis committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.
Required Experience:
Unclear Seniority
Employment Type
Full Time
