Head of Performance Measures

Work Schedule

Environmental Conditions

Job Description

Summary

The Head of Performance Measures plays a vital role in the Business Insights team crafting important metrics to assess business performance.

Key Job Functions

• Leadership and Transformation: Continue the transformation of the Performance Measures team ensuring alignment with Group-level objectives and maintaining strategic momentum.
• Data-Driven Insights: Analyze data to provide insights that influence strategic plans and operational actions suggest practical process improvements (PPI) and generate innovative ideas. Provide compelling performance data to support commercial endeavours and win new business.
• Lead the team in defining achievable and competitive important metrics to measure performance and promote continuous improvement across Divisions.
• Technical and Operational Expertise: Ensure the team can interrogate data using AI and advanced techniques creating standards for analytics across Divisions.
• Metric Development and Optimization: Oversee the definition optimization and generation of metrics reports and scorecards to assess operational performance including delivery productivity financial and quality performance.
• Collaborator Collaboration: Work with various collaborators to design develop maintain and improve metrics and associated analytical reports.
• Project and Initiative Leadership: Serve as the business lead for priority projects and initiatives delivering insightful analyses and recommendations to senior leadership.
• Data Consultation and Oversight: Provide consultation and oversight of data gathering and defining operational user requirements and functional specifications.
• Administrative and Strategic Oversight: Manage staffing budgeting scheduling long-term planning and provide strategic direction through line management. Ensure effective recruitment induction talent development and retention of staff along with ongoing coaching feedback and formal performance appraisals.

Previous Experience

• Education and Experience: 10 to 15 years of relevant experience with 5 to 10 years in management roles. Equivalent combinations of education training and experience will be considered.
• Leadership and Management Skills: Demonstrated ability to lead and manage teams with a solid understanding of operational productivity and financial performance drivers.
• Analytical and Technical Skills: Strong analytical skills proficiency in computer skills and an understanding of relational databases and database structures.
• Strong communication skills in speaking writing and presenting. Can convey data effectively to senior leadership and clients.
• Process Improvement: Knowledge of analytical and process improvement methodologies especially in clinical trials clinical development and project management.
• Attention to Detail: Acute attention to detail and the ability to manage multiple responsibilities simultaneously balancing long-term projects with immediate demands.

Knowledge Skills and Abilities

• Critical Thinking: Ability to apply critical thought and analysis to define and develop meaningful metrics and visualizations.
• Data Analytics: Proficiency in data interrogation using AI and other advanced techniques.
• Operational Excellence: Expertise in optimizing operational performance through data-driven insights.
• Collaboration: Strong collaboration skills to work effectively with various collaborators.
• Technical Proficiency: Proficiency in computer skills and understanding of relational databases and database structures.
• Communication: Excellent oral written and presentation skills to communicate complex data insights clearly and effectively.
• Leadership: Ability to provide strategic direction mentor staff and manage team performance.
• Process Improvement: Knowledge of process improvement methodologies and ability to implement practical improvements.

Management Role

• Staff Management: Responsible for effective recruitment induction talent development and retention of staff.
• Performance Management: Provide ongoing coaching feedback formal performance appraisals development plans and career coaching.
• Strategic Oversight: Manage staffing budgeting scheduling and long-term planning for the department.
• Project Leadership: Lead departmental projects and initiatives providing insightful analyses and recommendations to senior leadership.
• Operational Management: Oversee the definition optimization and generation of metrics reports and scorecards to assess operational performance.

We offer competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!

Our Mission is to enable our customers to make the world healthier cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100000 colleagues we share a common set of values - Integrity Intensity Innovation and Involvement - working together to accelerate research solve complex scientific challenges drive technological innovation and support patients in need. #StartYourStory with PPD part of Thermo Fisher Scientific where diverse experiences backgrounds and perspectives are valued.

Apply today!