Sr. Vice President, Member Experience
Sr. Vice President, Member Experience
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Salary Not Disclosed
1 Vacancy
Job Description
Posting Description
SENIOR VICE PRESIDENT MEMBER EXPERIENCE Credit Union (FCU) will serve as a key strategic member of MIT FCUs Executive Team and be responsible for the overall vision and execution of the members journey and overall banking experience MIT FCUs Inbound/ Outbound Contact Center Retail Branch locations and Business Development and for providing outstanding member experience for the MIT FCU membership through the leadership coaching and development of Branch Contact Center and Business Development. Will be an active member of the Senior Leadership team aligned with the business objectives and strategic initiatives as outlined through Short-and Long-Range planning.
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Job Requirements
REQUIRED: Bachelors degree in business accounting finance or related field; a minimum of ten years of experience in collections banking or financial services industry experience; and a demonstrated experience with the interview hire promote and discipline processes. PREFERRED: Four years of experience in credit union or financial services management at the senior level with progressively increasing organizational and leadership responsibilities. Job #24991-13
6/2/2025
Required Experience:
Chief
Employment Type
Full-Time
