Scheduler (Full-Time)
Scheduler (Full-Time)
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Job Description
JOB TITLE: Scheduler (Full-Time)
GENERAL SUMMARY OF DUTIES: Responsible for scheduling all surgical procedures daily and will liaise with our referring doctors offices. He/She will be an integral part of our Front Desk Team and will be valued as a key member of our organization.
SUPERVISION RECEIVED: Business Office Manager
ESSENTIAL FUNCTIONS:
- Collaborate with Surgeons offices to schedule surgical procedures.
- Work with the Surgeon office schedulers daily to ensure each patient has their surgical paperwork completed prior to their surgery.
- Complete all necessary paperwork for each procedure on the physicians schedule.
- Pre-certify any procedures on the schedule that require pre-certification.
- Must be capable of multi-tasking and working with a diverse patient population.
- Provide back up support for the Front Office as needed.
- Other duties as needed.
EDUCATION/EXPERIENCE:
High School
2 years of previous experience scheduling appointments and/or surgeries
Experience with insurance.
KNOWLEDGE:
- Knowledge of clinic policies and procedures.
- Knowledge of managed care contracts and utilization.
- Knowledge of computer systems programs and spreadsheet applications.
- Knowledge of medical terminology and be familiar with scheduling software.
SKILLS:
- Skill in gathering and reporting claim information.
- Skill in solving utilization problems.
- Skill in written and verbal communication and customer relations.
- Experience in a medical office as a scheduler
- Fast and accurate data entry
- Service oriented patient demeanor
- Ability to multi-task manage time effectively and deliver results
- Strict attention to detail
- Intermediate computer skills and knowledge of Microsoft Office
ABILITIES:
- Ability to work effectively with medical staff and external agencies.
- Ability to identify analyze and solve problems.
- Ability to deal courteously and professionally with internal and external customers.
- Ability to provide excellent customer service
PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with a normal office environment.
ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities knowledge skills abilities and working conditions may change as needs evolve.
Employment Type
Full-Time
