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Salary Not Disclosed
1 Vacancy
Job Description
Job Family:
Accounting Operations
Travel Required:
Clearance Required:
Guidehouse is a leading management consulting firm serving the public and commercial markets.
Our dedicated team delivers an exceptional customer experience through prompt interaction with customers who have made changes to their account. Our work will include outbound calling.
Guidehouse is interested in independent individuals seeking project-based work.
We have teamed up with MBO Partners to provide contractors to our client. We offer exciting opportunities for people with the right skillsets looking to gain employment with our rapidly growing firm.
This position will be based Monday through Friday in our San Antonio TX office. Individuals must be able to work an eight-hour shift between the hours of 8:00 AM CT - 8 PM CT.
What You Will Do:
Team members will call customers to confirm changes to their account. To achieve this team members will need:
- Strong verbal/written communication skills
- Attention to detail and critical thinking skills
- Dedication to participant satisfaction
- Ability to manage assigned workload with the provided tools and resources
What You Will Need:
- High School Diploma/GED and 1 year of experience or 3 years of relevant equivalent experience in lieu of diploma/GED.
- 0-2 years working within the following sectors: business finance application review or customer service.
- PC skills in a Windows environment are and utilization of desktop applications to include Word and Excel is essential.
- Ability to initiate and follow through on projects and work independently with minimal supervision required.
What Would Be Nice to Have:
- 1 year experience with call center
- CRM experience
Additional Requirements:
- The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
What We Offer:
Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical Rx Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Employment Type
Full-Time
