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We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.
We currently have the following opportunity available - please contact us for more details!
We dont just build technology. We build hope.
Are you detail-oriented and passionate about driving operational excellence Were looking for an Order Review Specialist to join our dynamic Order Handling team. In this role you will be at the heart of our order execution processreviewing incoming orders to ensure accuracy and alignment with business requirements for successful and timely delivery.
Youll collaborate with cross-functional global teams including Order Fulfilment Product Management Engineering Change and regional stakeholders to identify and correct order issues spot trends and implement preventative actions. Your work will directly support the smooth execution of Linac and upgrade projects helping ensure we deliver on time in full and on cost.
If this sounds like you then Id love to hear from you today!
What youll do at Elekta:
Your role will include (but not limited to):
Working with OF and regions to understand sales forecast and customer demand to improve upstream visibility and forecasting of Linac and upgrade orders.
Order reviews for machine & upgrade orders
Review configuration confirming latest specifications based on regional requirements and current registrations.
Checking against engineering change and ensuring correct IFUs reflected on customer order
Non-Standard Requests (NSR) follow approval process and ensure NSR requirements are met in time for order delivery.
Initiate reviews with RA and Compliance teams to ensure orders correctly integrated toERP.
Manage concession requests for Order Handling - ensuring on time completion to supportshipment release. Monitor trends identify root causes and implement process improvements to prevent repeat requirements
Actively manage CLM cases raised on Logistics queue investigate route causes implement corrective and preventative actions.
Drive and support continuous improvement of processes systems data to drive OTIF delivery at optimized costs
The right stuff:
Excellent organizational oral and written communication skills
Ability to manage complex situations in a customer driven environment including decision making facilitating and process improvement
Works well with individuals and with teams reacts well under pressure treats others with respect accepts responsibility for own actions and follows through on commitments
Adapts to changes in scope manages competing demands changes approach or method to best fit the situation
A self-starting individual who is self-motivated with ability to multi-task
Focused to deliver excellent customer service experience
Ability to escalate and present data to senior management when necessary
What you bring:
*We encourage you to apply even if you dont meet every requirementyour unique skills and experiences might be exactly what were looking for!
Supply Chain or Engineering related qualification
High level of IT and data literacy including Microsoft Office suite ERP (e.g. M3) PLM (e.g. Enovia) and CLM (e.g. Salesforce)
Trade Compliance and Export control
Reading and understanding Family Trees and Bills of Materials (BOM)
Experience in a logistics supply chain NPI and/or engineering/design environment
What youll get:
In this role you will work for a higher purpose; hope for everyone dealing with cancer and for everyone regardless of where in the world to have access to the best cancer care. Inaddition to this Elekta offers a range of benefits.
Hybrid work option (you are required to work from the Crawley HQ at least 3 days/week)
Up to 25 paid vacation days (plus bank holidays)
Holiday Purchase Scheme
Private Medical Insurance
Attractive Employer Pension Contribution Package
Cycle to work scheme
Life Assurance
Onsite subsidized restaurant offering budget-friendly dining
Love electric (Electric vehicle salary sacrifice scheme)
Hiring process
We are looking forward to hearing from you! Apply by submitting your application and rsum in English via the Apply button. Please note that we do not accept applications by e-mail.
Your Elekta contact
For questions please contact the Global Talent Acquisition Partner responsible Sarah Elmasry at We do not accept applications through e-mail.
We are an equal opportunity employer
We are an equal opportunity employer. We evaluate qualified applicants without regard to age race colour religion sex sexual orientation gender identity genetic information national origin disability veteran status or any other protected characteristic.
Required Experience:
Unclear Seniority
Full-Time